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Dunkin'
2 Fredonian St, Shirley, Massachusetts
Phone: +1 978-545-1696
Website: locations.dunkindonuts.com
Summary
The establishment receives mixed feedback from customers with a focus on poor service and quality control issues. Several reviewers highlight the rude behavior of staff members, notably an employee named Spencer, alongside complaints about food preparation, especially concerning bagels. Despite these negatives, some positives are noted such as efficient service options and the availability of coffee.
Pros
- available coffee
- efficient order options
- clean environment
Cons
- rude staff behavior
- poor food quality
- long wait times
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
Other Donut Shops Nearby
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