Dunkin' logo

Dunkin'

(3.7)

2 Fredonian St, Shirley, Massachusetts

Dunkin' storefront

Summary

The establishment receives mixed feedback from customers with a focus on poor service and quality control issues. Several reviewers highlight the rude behavior of staff members, notably an employee named Spencer, alongside complaints about food preparation, especially concerning bagels. Despite these negatives, some positives are noted such as efficient service options and the availability of coffee.

Pros

  • available coffee
  • efficient order options
  • clean environment

Cons

  • rude staff behavior
  • poor food quality
  • long wait times

About

Long-running chain serving signature breakfast items & a variety of coffee drinks.

Features

Vegan Options
Coffee Available
Breakfast Items
Delivery
Takeout
Dine-in
Drive-thru
Parking
Wheelchair Accessible
Chain Location
Early Morning Hours

Hours

monday5AM-7PM
tuesday5AM-7PM
wednesday5AM-7PM
thursday5AM-7PM
friday5AM-7PM
saturday5AM-7PM
sunday5AM-7PM

Location

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3.7

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Dunkin' logo

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3.9

1474 Lunenburg Rd, Lancaster, Massachusetts

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Dunkin' logo

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3.8

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The business generally offers great coffee and efficient service but has faced issues with customer service quality and order accuracy. Some customers have had positive experiences with quick and friendly interactions, while others have encountered problems such as rude staff and incorrect orders. There are mixed reviews regarding the overall experience.

Dunkin' logo

Dunkin'

3.9

188 Ayer Rd, Harvard, Massachusetts

The establishment offers a range of services and amenities catering to various customer needs, including breakfast and coffee. However, recent reviews indicate declining service quality and consistency, particularly in food preparation and staff responsiveness. Despite these issues, some customers appreciate the fast service and friendly interactions.

Gourmet Donuts logo

Gourmet Donuts

4.5

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The business offers a great variety of donuts and coffee with fast and friendly service. It is popular for takeout and has a casual atmosphere suitable for breakfast and dessert. The environment can sometimes be noisy due to regulars having fun, but this doesn't bother those who come for takeaway. There are mixed opinions on the staff friendliness, which could impact customer satisfaction.

Dippin' Donuts logo

Dippin' Donuts

4.0

519 Main St, Leominster, Massachusetts

The Dippin' Donuts location in Leominster offers a variety of donut flavors and good service but has been facing issues with consistency in both product availability and quality. Reviews highlight incidents of poor customer behavior as well as dissatisfaction from customers dealing with medical conditions, indicating potential lapses in staff intervention. While the environment is generally clean and the service friendly, there are concerns about parking and food pricing.