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Summary
The establishment offers great coffee and attentive service but faces issues with inconsistent drink quality and unprofessional employee conduct. The location poses challenges due to a one-way street, potentially increasing wait times despite the availability of various service options like delivery and dine-in. Accessibility is well-handled, ensuring comfort for all visitors.
Pros
- great coffee
- attentive staff
- wide service options
- good accessibility
- casual atmosphere
Cons
- inconsistent drink quality
- unprofessional employee conduct
- longer wait times due to location
Features
Hours
Location
Other Donut Shops Nearby
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Dunkin'
22 Western Ave, Augusta, Maine
This Dunkin' Donuts location offers a variety of coffee and food options with both on-site dining and drive-thru services. The service quality is inconsistent, with reports ranging from friendly staff to unprofessional behavior and poor customer treatment. While it provides amenities like Wi-Fi and ample parking, there are concerns about the attitude of employees and long wait times.
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Dunkin'
5 Gaywalk St, Augusta, Maine
The business offers high-quality coffee and comfort food with a friendly atmosphere for various groups including families and college students. Despite the positive aspects such as fast service and a clean environment, some customers have reported issues like rude staff and incorrect orders. The location is accessible and provides multiple dining options.
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Dunkin'
56 Bangor St, Augusta, Maine
The reviews of this Dunkin' Donuts location are mixed, with some customers experiencing poor service and product quality issues while others have had positive experiences at different locations. Common complaints include incorrect orders, hard food items, and slow service. However, there are mentions of friendly staff and good management in specific instances.
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Dunkin'
201 Civic Center In Walmart, Augusta, Maine
The Dunkin' location experiences mixed customer feedback. While some customers appreciate the excellent coffee and friendly service from specific employees like Tiffany, others have faced significant issues with long wait times both inside and at the drive-thru. Problems include incorrect orders, unresponsive staff, and mechanical failures such as a non-functional card reader. Additionally, there are complaints about poor in-store atmosphere and employee interactions.
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Dunkin'
362 Riverside Dr, Augusta, Maine
The business offers a mix of positive and negative experiences, particularly in terms of service speed and customer interaction. While some employees are noted for their helpfulness and friendliness, others have been criticized for being slow and rude. The establishment provides various services including drive-through, dine-in, and delivery options, with a focus on breakfast offerings. It also features accessible amenities such as wheelchair-friendly entrances, parking, and restrooms.
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Dunkin'
926 Western Ave, Manchester, Maine
The business offers fast service and a friendly atmosphere with a diverse menu including breakfast options. However, there are occasional issues with order accuracy and customer service responsiveness. The environment is family-friendly with convenient parking and accessibility features.
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Dunkin'
691 Maine Ave, Farmingdale, Maine
The location is appreciated for its friendly service and comfortable seating options that make it ideal for solo dining and working on laptops. However, the main drawbacks are long wait times due to staffing issues and inconsistent food quality. The business offers a variety of services such as takeout, delivery, and drive-through, along with vegetarian menu items.
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Dunkin'
670 Civic Center Dr, Augusta, Maine
The business offers a variety of services including curbside pickup and drive-through with great coffee highlights. It's popular for breakfast and solo dining, providing a casual atmosphere suitable for working on laptops. Reviews highlight friendly service but also note significant wait times and occasional staffing issues, particularly during busy mornings.