Dunkin' storefront

Summary

The reviews of this Dunkin' Donuts location are mixed, with some customers experiencing poor service and product quality issues while others have had positive experiences at different locations. Common complaints include incorrect orders, hard food items, and slow service. However, there are mentions of friendly staff and good management in specific instances.

Pros

  • Friendly staff at some visits
  • Good management occasionally noted
  • Correct order fulfillment sometimes

Cons

  • Frequent incorrect orders
  • Hard food items reported
  • Slow service consistently mentioned

About

Long-running chain serving signature breakfast items & a variety of coffee drinks.

Features

Vegan Options
Coffee Available
Breakfast Items
Delivery
Takeout
Dine-in
Drive-thru
Parking
Wheelchair Accessible
Chain Location

Hours

monday4AM-8PM
tuesday4AM-8PM
wednesday4AM-8PM
thursday4AM-8PM
friday4AM-8PM
saturday4AM-8PM
sunday4AM-8PM

Location

Other Donut Shops Nearby

Dunkin' logo

Dunkin'

3.9

22 Western Ave, Augusta, Maine

This Dunkin' Donuts location offers a variety of coffee and food options with both on-site dining and drive-thru services. The service quality is inconsistent, with reports ranging from friendly staff to unprofessional behavior and poor customer treatment. While it provides amenities like Wi-Fi and ample parking, there are concerns about the attitude of employees and long wait times.

Dunkin' logo

Dunkin'

3.7

362 Riverside Dr, Augusta, Maine

The business offers a mix of positive and negative experiences, particularly in terms of service speed and customer interaction. While some employees are noted for their helpfulness and friendliness, others have been criticized for being slow and rude. The establishment provides various services including drive-through, dine-in, and delivery options, with a focus on breakfast offerings. It also features accessible amenities such as wheelchair-friendly entrances, parking, and restrooms.

Aroma Joe's Coffee logo

Aroma Joe's Coffee

4.4

205 Western Ave, Augusta, Maine

The establishment offers great coffee and attentive service but faces issues with inconsistent drink quality and unprofessional employee conduct. The location poses challenges due to a one-way street, potentially increasing wait times despite the availability of various service options like delivery and dine-in. Accessibility is well-handled, ensuring comfort for all visitors.

Dunkin' logo

Dunkin'

3.9

5 Gaywalk St, Augusta, Maine

The business offers high-quality coffee and comfort food with a friendly atmosphere for various groups including families and college students. Despite the positive aspects such as fast service and a clean environment, some customers have reported issues like rude staff and incorrect orders. The location is accessible and provides multiple dining options.

Dunkin' logo

Dunkin'

3.5

201 Civic Center In Walmart, Augusta, Maine

The Dunkin' location experiences mixed customer feedback. While some customers appreciate the excellent coffee and friendly service from specific employees like Tiffany, others have faced significant issues with long wait times both inside and at the drive-thru. Problems include incorrect orders, unresponsive staff, and mechanical failures such as a non-functional card reader. Additionally, there are complaints about poor in-store atmosphere and employee interactions.

Dunkin' logo

Dunkin'

3.7

691 Maine Ave, Farmingdale, Maine

The location is appreciated for its friendly service and comfortable seating options that make it ideal for solo dining and working on laptops. However, the main drawbacks are long wait times due to staffing issues and inconsistent food quality. The business offers a variety of services such as takeout, delivery, and drive-through, along with vegetarian menu items.

Dunkin' logo

Dunkin'

3.5

670 Civic Center Dr, Augusta, Maine

The business offers a variety of services including curbside pickup and drive-through with great coffee highlights. It's popular for breakfast and solo dining, providing a casual atmosphere suitable for working on laptops. Reviews highlight friendly service but also note significant wait times and occasional staffing issues, particularly during busy mornings.

Dunkin' logo

Dunkin'

3.4

926 Western Ave, Manchester, Maine

The business offers fast service and a friendly atmosphere with a diverse menu including breakfast options. However, there are occasional issues with order accuracy and customer service responsiveness. The environment is family-friendly with convenient parking and accessibility features.