Summary
The business offers a range of services including drive-through and dine-in with good coffee options. While the staff can be friendly and helpful at times, there are complaints about poor customer service and issues with order accuracy. Some reviews mention safety concerns regarding food handling and lighting problems in the parking lot.
Pros
- good coffee
- friendly staff
- drive-through available
- wide service options
Cons
- poor customer service
- order mistakes
- lighting issues
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
Other Donut Shops Nearby
Dunkin'
2500 W Moreland Rd Unit K02, Willow Grove, Pennsylvania
Dunkin' Donuts at Willow Grove Park Mall is praised for its friendly and efficient service, with staff consistently highlighted as welcoming and attentive. The coffee quality receives positive mentions, adding to the overall pleasant atmosphere. However, there are reports of a few negative experiences related to customer care from specific employees. While the environment generally supports various dining options, certain logistical aspects such as parking could be improved.
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937 Easton Rd, Roslyn, Pennsylvania
The establishment has mixed reviews with some praising the quality of coffee while others criticize the poor customer service and high prices. Customers have reported instances of rudeness from staff, miscommunication, and errors in orders. Despite these issues, the convenience of parking and quick service are highlighted as positive aspects.
Dunkin'
1035 Easton Rd, Willow Grove, Pennsylvania
The reviews indicate a mixed experience with the business, highlighting issues primarily with order accuracy and service quality at the drive-through. While some customers are satisfied overall, others express frustration over repeated mistakes in fulfilling orders. The environment is noted for being family-friendly with various dining options available.
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3608 Welsh Rd, Willow Grove, Pennsylvania
The reviews indicate mixed experiences at this Dunkin' location. Customers appreciate the quality of coffee and fast service but express dissatisfaction with incorrect orders and poor customer interactions. Issues such as unprofessional behavior, incorrect order fulfillment, and unsatisfactory food and drink quality are noted.
Mochi Ring Donut and Bubble Tea
501 Old York Rd # 3, Jenkintown, Pennsylvania
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Dunkin'
445 Old York Rd, Jenkintown, Pennsylvania
The business received mixed feedback with several complaints about service efficiency and quality control, alongside some positive remarks on the environment. Some customers expressed frustration over miscommunication and perceived unfairness in order handling, while others highlighted issues like expired products and incorrect orders.
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2618 Easton Rd, Willow Grove, Pennsylvania
Dunkin' offers a variety of services including coffee and quick bites but has faced criticism for customer service issues. Customers appreciate the quality coffee but have reported negative interactions with staff. The business maintains accessibility features and provides numerous dining options, though there are concerns about parking availability.
Dunkin'
618 Welsh Rd, Huntingdon Valley, Pennsylvania
This business offers a variety of services and amenities that cater to different customer needs, including breakfast options and good coffee. The service quality varies based on the staff member, with some reviews praising friendly interactions while others criticize rude behavior. While the environment is generally clean and welcoming, there are occasional issues like moldy food items. Prices seem higher compared to competitors, which might affect repeat visits.