Dunkin' storefront

Summary

The business received mixed feedback with several complaints about service efficiency and quality control, alongside some positive remarks on the environment. Some customers expressed frustration over miscommunication and perceived unfairness in order handling, while others highlighted issues like expired products and incorrect orders.

Pros

  • clean environment
  • friendly staff
  • good for working

Cons

  • miscommunication issues
  • incorrect orders
  • expired products

About

Long-running chain serving signature breakfast items & a variety of coffee drinks.

Features

Coffee Available
Breakfast Items
Delivery
Takeout
Dine-in
Parking
Wheelchair Accessible
Chain Location

Hours

monday5AM-8PM
tuesday5AM-8PM
wednesday5AM-8PM
thursday5AM-8PM
friday5AM-8PM
saturday5AM-8PM
sunday5AM-8PM

Location

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3.6

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The location offers a modernized building with convenient drive-thru and diverse service options. While the coffee is praised, issues arise with customer service quality and inventory availability for special items. The environment is casual and family-friendly, making it appealing to various demographics.

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3.9

2 Township Line Rd, Elkins Park, Pennsylvania

The business generally provides good coffee and breakfast options with a casual atmosphere suitable for various groups, including families and tourists. However, the service quality appears inconsistent, leading to frequent customer dissatisfaction due to wrong orders and slow preparation times. Despite positive mentions of reliable service in some instances, others highlight issues such as rude staff, incorrect food orders, and delays in getting prepared items.

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4.1

1403 W Cheltenham Ave, Elkins Park, Pennsylvania

The establishment offers a welcoming environment with good coffee and pastries, but service can be inconsistent and quality control is lacking. The drive-through experience seems more efficient than the in-store service, which has been criticized for being rushed and unresponsive to customer feedback. Notably, there are issues with order accuracy and cleanliness that could impact repeat business.

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4.2

Food Court, 7320 Old York Rd 2nd FL, Elkins Park, Pennsylvania

The food court offers a unique mix of sweet and savory snacks, with popular items like Korean corn dogs and mochi donuts. The service is praised for its friendliness and efficiency, though some customers find the prices on certain items high. While the atmosphere may not be ideal, the reliable quality of the offerings makes it worth visiting.

Dunkin' logo

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3.7

1701 Old York Rd, Abington, Pennsylvania

The business offers a range of services including drive-through and dine-in with good coffee options. While the staff can be friendly and helpful at times, there are complaints about poor customer service and issues with order accuracy. Some reviews mention safety concerns regarding food handling and lighting problems in the parking lot.