Dunkin' logo

Dunkin'

(3.6)

177 Columbia St, Adams, Massachusetts

Dunkin' storefront

Summary

The reviews indicate frequent order errors and poor customer service at this Dunkin' location. Customers often experience delays and incorrect orders, whether ordering through the app, drive-thru, or walk-in. Despite these issues, some customers appreciate the coffee quality. The establishment offers various dining options and amenities but has significant room for improvement in staff training and efficiency.

Pros

  • good coffee quality
  • drive-thru available
  • fast breakfast service
  • casual atmosphere
  • family-friendly

Cons

  • frequent order errors
  • slow service
  • rude staff behavior

About

Long-running chain serving signature breakfast items & a variety of coffee drinks.

Features

Vegan Options
Coffee Available
Breakfast Items
Delivery
Takeout
Dine-in
Drive-thru
Parking
Wheelchair Accessible
Chain Location
Early Morning Hours

Hours

monday4AM-8PM
tuesday4AM-8PM
wednesday4AM-8PM
thursday4AM-8PM
friday4AM-8PM
saturday4AM-8PM
sunday4AM-8PM

Location

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The business offers a range of services including dine-in and takeout options, and is popular for breakfast and solo dining with good Wi-Fi access. However, there are complaints about inconsistent service quality, particularly in handling customer orders correctly, such as incorrect coffee preparation or inclusion of unwanted ingredients like cheese. The interior cleanliness has also been criticized by some customers.

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3.7

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The establishment offers a range of services including drive-through and dine-in with generally positive feedback on service speed and barista friendliness. However, some customers have expressed dissatisfaction due to rude interactions at the counter and operational issues like running out of items early in the day.

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Maestri's Munchies

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Maestri's Munchies is celebrated for its exceptional donuts, which are praised for their perfect texture and rich flavors. Customers enjoy the fast, friendly service and a welcoming atmosphere in a clean environment. While parking may be limited, it remains complimentary.

Dunkin' logo

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3.4

361 Main St, Williamstown, Massachusetts

The reviews indicate mixed experiences with the service and food quality at this establishment. While some customers appreciate the friendly staff and cleanliness, others are frustrated by slow service and errors in order fulfillment. The convenience of various service options such as drive-through, delivery, and dine-in is noted positively.

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4.0

1653 North St, Pittsfield, Massachusetts

The establishment offers a pleasant environment with great coffee and diverse service options like drive-thru and dine-in. However, recent hiring issues have led to customer dissatisfaction due to slow service and unfriendly staff interactions. Despite its inviting location and amenities such as free parking and wheelchair accessibility, the experience can be marred by operational inefficiencies.

Dunkin' logo

Dunkin'

4.0

84 Dalton Ave, Pittsfield, Massachusetts

The business is popular for its quick service and friendly staff, though it experiences frequent delays at the drive-thru. There are inconsistencies in order accuracy, such as incorrect donuts or toppings served cold. Some customers noted a lack of amenities like soap dispensers in restrooms and issues with employee training. Despite these drawbacks, coffee quality remains consistently praised. The location provides convenient dining options, including both dine-in and takeaway services, appealing to a wide range of customers from students to working professionals.

Dunkin' logo

Dunkin'

3.9

425 East St, Pittsfield, Massachusetts

The establishment offers a variety of food and beverages with fast, friendly service and a clean environment. While it has great coffee and tea selections, some customers have noted inconsistent quality in the donuts and lattes. The atmosphere is casual and family-friendly, suitable for various dining options throughout the day. There are mixed reviews regarding employee interactions, particularly at the drive-through.

Dunkin' logo

Dunkin'

4.0

18 First St, Pittsfield, Massachusetts

The establishment generally offers great coffee and a casual atmosphere with several service options including drive-through and dine-in. However, there are recurring complaints about order inaccuracies and rude staff behavior. The cleanliness of the facilities is also questioned in some reviews.