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Dunkin'
1653 North St, Pittsfield, Massachusetts
Phone: +1 413-242-9381
Website: locations.dunkindonuts.com
Summary
The establishment offers a pleasant environment with great coffee and diverse service options like drive-thru and dine-in. However, recent hiring issues have led to customer dissatisfaction due to slow service and unfriendly staff interactions. Despite its inviting location and amenities such as free parking and wheelchair accessibility, the experience can be marred by operational inefficiencies.
Pros
- Great coffee
- Friendly drive-thru service
- Free parking available
- Casual atmosphere
- Accessible for wheelchairs
Cons
- Slow service post-hiring changes
- Rude staff interactions
- Incorrect order processing
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
Other Donut Shops Nearby
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Dunkin'
84 Dalton Ave, Pittsfield, Massachusetts
The business is popular for its quick service and friendly staff, though it experiences frequent delays at the drive-thru. There are inconsistencies in order accuracy, such as incorrect donuts or toppings served cold. Some customers noted a lack of amenities like soap dispensers in restrooms and issues with employee training. Despite these drawbacks, coffee quality remains consistently praised. The location provides convenient dining options, including both dine-in and takeaway services, appealing to a wide range of customers from students to working professionals.
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Dunkin'
18 First St, Pittsfield, Massachusetts
The establishment generally offers great coffee and a casual atmosphere with several service options including drive-through and dine-in. However, there are recurring complaints about order inaccuracies and rude staff behavior. The cleanliness of the facilities is also questioned in some reviews.
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Dunkin'
425 East St, Pittsfield, Massachusetts
The establishment offers a variety of food and beverages with fast, friendly service and a clean environment. While it has great coffee and tea selections, some customers have noted inconsistent quality in the donuts and lattes. The atmosphere is casual and family-friendly, suitable for various dining options throughout the day. There are mixed reviews regarding employee interactions, particularly at the drive-through.
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Dunkin'
480 W Housatonic St, Pittsfield, Massachusetts
The business has received mixed feedback regarding its service and product quality. Customers have experienced inconsistent closure times for hot food items and dissatisfaction with certain products such as uncooked muffins and underwhelming coffee. Despite these issues, the establishment is recognized for offering a variety of services like curbside pickup, delivery, and dine-in options. Accessibility features are well-regarded, contributing positively to customer experiences.
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Dunkin'
1025 South St, Pittsfield, Massachusetts
The business offers a mix of positive and negative experiences according to customer reviews. Customers appreciate the friendly service from certain staff members like Greg, who go above and beyond for them. However, there are recurring issues with order accuracy, rude staff behavior, and poor drink quality which tarnish the overall experience. Despite these problems, the establishment is noted for its good accessibility features.
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Dunkin'
173 North St, Cheshire, Massachusetts
The establishment offers a range of services including drive-through and dine-in with generally positive feedback on service speed and barista friendliness. However, some customers have expressed dissatisfaction due to rude interactions at the counter and operational issues like running out of items early in the day.
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Bartlett's Orchard
575 Swamp Rd, Richmond, Massachusetts
This family-owned orchard offers a delightful experience with its variety of fresh apples and delicious apple cider donuts. The staff is friendly and accommodating, enhancing the visit. Visitors enjoy scenic views and a clean environment. However, limited parking might be inconvenient for some.
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Dunkin'
177 Columbia St, Adams, Massachusetts
The reviews indicate frequent order errors and poor customer service at this Dunkin' location. Customers often experience delays and incorrect orders, whether ordering through the app, drive-thru, or walk-in. Despite these issues, some customers appreciate the coffee quality. The establishment offers various dining options and amenities but has significant room for improvement in staff training and efficiency.