Dunkin' storefront

Summary

The business offers good coffee and desserts but suffers from service inconsistencies, particularly with breakfast orders and staff performance. Customers have experienced long wait times, order inaccuracies, and unprofessional conduct despite the availability of various ordering options like mobile orders, drive-through, and dine-in services. While there are no explicit mentions of vegan or gluten-free options in the reviews, accessibility features such as wheelchair-accessible entrances, parking, restrooms, and seating have been noted positively.

Pros

  • fast drive-thru service
  • good coffee quality
  • offers breakfast
  • dine-in option available

Cons

  • orders often incorrect
  • long wait times
  • unprofessional staff handling

About

Long-running chain serving signature breakfast items & a variety of coffee drinks.

Features

Coffee Available
Breakfast Items
Delivery
Takeout
Dine-in
Drive-thru
Parking
Wheelchair Accessible
Chain Location
Early Morning Hours

Hours

monday5AM-8PM
tuesday5AM-8PM
wednesday5AM-8PM
thursday6AM-8PM
friday5AM-8PM
saturday5AM-8PM
sunday5AM-8PM

Location

Other Donut Shops Nearby

Dunkin' logo

Dunkin'

4.2

1238 Washington St, Watertown, New York

The Dunkin' Donuts location in Watertown offers a mix of experiences according to customer reviews. Customers appreciate the convenience and quality of service at certain times, such as using mobile apps for quick orders, friendly staff members, and clean surroundings. However, there are recurring issues with order accuracy and inconsistent drink preparation, leading to dissatisfaction among some patrons. The location is well-equipped with various services including drive-thru, dine-in, and curbside pickup.

Dunkin' logo

Dunkin'

4.0

1250 Arsenal St, Watertown, New York

The establishment offers a mix of positive and negative experiences. Customers appreciate the friendly service, clean environment, quality coffee, and tasty breakfast items like pumpkin ice latte and munchkins. However, there are complaints about inconsistent drink quality, mishandled food orders, and modifications to beverages without consent. While some praised the engaging staff, others faced issues with order accuracy and cold food.

The Morning Ritual Watertown logo

The Morning Ritual Watertown

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146 Arsenal St Suite 13, Watertown, New York

The establishment offers a variety of highly praised donuts that have become popular among locals. While the quality and taste are exceptional, there are concerns about inconsistent operating hours, lack of menu information, and an awkward atmosphere in-store due to limited seating and loud music. The shop provides a casual vibe with wheelchair accessible parking, yet faces challenges like unexpected high prices and potential parking difficulties.

Dunkin' logo

Dunkin'

3.6

1279 Coffeen St, Watertown, New York

The establishment offers a mixed experience with notable strengths and weaknesses. Customers appreciate the coffee quality and have praised specific staff members for their service. However, issues with order accuracy and employee attitudes significantly detract from the overall experience. Management is encouraged to address these concerns to improve customer satisfaction.

Tim Hortons logo

Tim Hortons

4.1

501 Mill St, Watertown, New York

The cafe offers a cozy atmosphere with good coffee and donuts, though the food availability can be inconsistent. Customers appreciate the friendly service but have noted issues with high prices and limited options at times. The establishment has various service options like dine-in, takeout, delivery, and drive-through, catering to different customer needs.

Dunkin' logo

Dunkin'

3.7

23582 NY-342, Watertown, New York

The establishment offers a mixed experience with some customers highlighting excellent coffee and friendly service, while others point out issues like lukewarm drinks and poor customer interactions. The donuts received varied feedback, from being underwhelming in taste to memorable treats depending on the staff serving them. Accessibility is commendable as it caters to wheelchair users. Operational challenges such as staffing shortages have affected service efficiency.

Dunkin' logo

Dunkin'

4.1

3884 Rome Rd, Pulaski, New York

Dunkin' Donuts offers a pleasant experience with clean facilities and friendly service. Customers appreciate the variety of seating areas and fast service. However, some noted issues with staff interaction on certain occasions. The menu features popular items like bagel bites and donuts, alongside good coffee.

Byrne Dairy and Deli logo

Byrne Dairy and Deli

3.6

3739 NY-13, Pulaski, New York

The business offers a mix of positive and negative experiences according to recent customer feedback. Positive comments highlight excellent food options like sandwiches and ice cream, along with friendly service. However, some customers have noted cleanliness issues and overcrowding at the store. Parking appears ample with free options available.