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Summary
The business is known for its friendly and efficient service, particularly appreciated by regular customers who feel recognized and valued. However, there are significant issues with order accuracy and staff demeanor, leading to customer dissatisfaction. The coffee quality has been consistently criticized across multiple reviews.
Pros
- friendly service
- quick recognition
- dog-friendly
- offers takeout
Cons
- poor drink quality
- rude employees
- order mistakes
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
Other Donut Shops Nearby
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Marcella's Doughnuts and Bakery
29 W Main St, Amelia, Ohio
This bakery is praised for its delicious donuts and friendly service. Customers appreciate the clean environment and flavorful offerings like cronuts. However, there are occasional issues with availability of items upon opening and pricing concerns. The bakery offers both delivery and takeout options and has a wheelchair-accessible entrance.
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United Dairy Farmers
711 Ohio Pike, Cincinnati, Ohio
This location provides a unique and aesthetically pleasing environment for quick visits, with the added convenience of prepared foods and friendly staff. However, service efficiency is impacted by understaffing and inconsistent product availability. Cleanliness varies between the store and parking areas.
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Marcella's Doughnuts and Bakery
960 Kennedys Landing #1, Cincinnati, Ohio
The business is highly praised for its excellent customer service and donuts, with reviewers highlighting the friendly staff and clean environment. The variety and quality of doughnuts are consistently lauded. While some customers appreciated the free sampling, others noted limited availability. Despite high prices, many found the overall experience to be exceptional.
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Dunkin'
850 Eastgate N Dr, Cincinnati, Ohio
The establishment offers a variety of services and is popular for breakfast and solo dining, providing great coffee and an accessible environment. However, customers have consistently reported issues with the quality of drinks prepared at this location, such as incorrect orders and poor mixing of flavors in beverages like matcha. Food items also received mixed reviews, particularly sandwiches and hashbrowns, which were described unfavorably. Despite these drawbacks, amenities such as free parking and casual atmosphere contribute positively to the overall experience.
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Marcella's Doughnuts & Bakery
545 Clough Pike #400, Cincinnati, Ohio
Marcella's is a beloved local donut shop praised for its excellent customer service and high-quality donuts. Customers appreciate the friendly staff and variety of fresh offerings. However, some customers have noted issues with availability and high prices relative to taste.
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United Dairy Farmers
130 E Main St, Batavia, Ohio
The business has mixed reviews with some customers appreciating the friendly staff and convenient service options, while others criticize management issues and poor product handling. While there are positive mentions of staff friendliness and convenience, negative feedback highlights problems with management and stock availability.
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Dunkin'
8000 Beechmont Ave, Cincinnati, Ohio
The business offers a range of appealing products like great coffee and comfort food with options for breakfast to dessert, though it faces some operational challenges such as slow service during mobile orders and limited app functionality. Customers appreciate the fast service at times but are frustrated by inconsistent experiences and lack of acknowledgment from staff. The establishment is family-friendly, offering various dining and payment options in a casual setting.
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Parlor Doughnuts
7835 Beechmont Ave, Cincinnati, Ohio
Parlor Doughnuts offers a delightful experience with a variety of delicious doughnut flavors including sugar-free options that cater to dietary needs. Customers praise the friendly service and clean environment within the shop. However, some note high prices as a downside. The establishment features a spacious and inviting atmosphere ideal for solo dining or quick visits.