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Summary
The business offers a range of appealing products like great coffee and comfort food with options for breakfast to dessert, though it faces some operational challenges such as slow service during mobile orders and limited app functionality. Customers appreciate the fast service at times but are frustrated by inconsistent experiences and lack of acknowledgment from staff. The establishment is family-friendly, offering various dining and payment options in a casual setting.
Pros
- Great coffee
- Comfort food options
- Fast service occasionally
- Customer-friendly atmosphere
- Variety in offerings
Cons
- Slow mobile order service
- Limited app functionality
- Inconsistent staff acknowledgment
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
Other Donut Shops Nearby
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Parlor Doughnuts
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Parlor Doughnuts offers a delightful experience with a variety of delicious doughnut flavors including sugar-free options that cater to dietary needs. Customers praise the friendly service and clean environment within the shop. However, some note high prices as a downside. The establishment features a spacious and inviting atmosphere ideal for solo dining or quick visits.
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Marcella's Doughnuts & Bakery
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Marcella's is a beloved local donut shop praised for its excellent customer service and high-quality donuts. Customers appreciate the friendly staff and variety of fresh offerings. However, some customers have noted issues with availability and high prices relative to taste.
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United Dairy Farmers
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This location provides a unique and aesthetically pleasing environment for quick visits, with the added convenience of prepared foods and friendly staff. However, service efficiency is impacted by understaffing and inconsistent product availability. Cleanliness varies between the store and parking areas.
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United Dairy Farmers
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The business offers a mixed experience with commendable service and quality products but suffers from inconsistent staff performance and availability issues. The environment is generally clean, with some concerns about the dairy case being sparse. Notably, breakfast items like sausage egg biscuits are appreciated.
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Dunkin'
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The establishment offers a variety of services and is popular for breakfast and solo dining, providing great coffee and an accessible environment. However, customers have consistently reported issues with the quality of drinks prepared at this location, such as incorrect orders and poor mixing of flavors in beverages like matcha. Food items also received mixed reviews, particularly sandwiches and hashbrowns, which were described unfavorably. Despite these drawbacks, amenities such as free parking and casual atmosphere contribute positively to the overall experience.
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United Dairy Farmers
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The business has a mixed reputation with some customers praising the cleanliness and friendliness of staff, while others criticize poor customer service and limited options. Issues such as high prices and inconsistent services are noted, but there are positives like prepared foods and accessible parking.
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Marcella's Doughnuts and Bakery
960 Kennedys Landing #1, Cincinnati, Ohio
The business is highly praised for its excellent customer service and donuts, with reviewers highlighting the friendly staff and clean environment. The variety and quality of doughnuts are consistently lauded. While some customers appreciated the free sampling, others noted limited availability. Despite high prices, many found the overall experience to be exceptional.
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