Dunkin' storefront

Summary

The reviews highlight a mix of experiences at Dunkin' Donuts. While some customers appreciate the great coffee and donuts, others express dissatisfaction with poor customer service and quality control issues. The restaurant offers various service options and amenities but lacks vegan or gluten-free choices.

Pros

  • Great coffee
  • Good desserts
  • Friendly staff at times
  • Quick service

Cons

  • Poor quality control
  • Rude customer interactions
  • Lack of hospitality

About

Long-running chain serving signature breakfast items & a variety of coffee drinks.

Features

Coffee Available
Breakfast Items
Delivery
Takeout
Dine-in
Drive-thru
Parking
Wheelchair Accessible
Chain Location
Early Morning Hours

Hours

monday4:30AM-9PM
tuesday4:30AM-9PM
wednesday4:30AM-9PM
thursday4:30AM-9PM
friday4:30AM-9PM
saturday5AM-9PM
sunday5AM-9PM

Location

Other Donut Shops Nearby

Kitoko Bites logo

Kitoko Bites

4.7

301 E Williams St, Apex, North Carolina

The donut shop is praised for its delicious and fresh offerings, with a focus on vegan and gluten-free options that cater to dietary needs without sacrificing taste. Customers appreciate the friendly service and the variety of flavors available. While the quality of the products is highly regarded, there are concerns about high prices and limited parking facilities.

Dunkin' logo

Dunkin'

3.5

3511 Kildaire Farm Rd, Cary, North Carolina

The establishment struggles with inconsistent quality and poor customer service, which significantly affects the dining experience. While some customers appreciate the variety of offerings such as coffee and breakfast items, others are frustrated by unprofessional staff and frequent mistakes in order fulfillment. Despite these issues, amenities like drive-thru, takeout, and dine-in options are available.

Duck Donuts logo

Duck Donuts

4.7

100 Wrenn Dr #101, Cary, North Carolina

The donut shop offers freshly made and delicious donuts with fast service on most occasions. However, it struggles during busy times like Valentine’s Day due to staffing issues leading to delays and unmet expectations for order readiness and presentation. The environment is clean and the coffee options are appreciated by customers.

Dunkin' logo

Dunkin'

4.0

2740 NC-55 #100, Cary, North Carolina

The Dunkin' location is praised for its consistently excellent coffee and fast, friendly service. Customers appreciate the clean environment and consistency in drink preparation. However, some issues with parking and high prices have been noted. The drive-through experience can be slow, especially during busy times.

Dunkin' logo

Dunkin'

3.3

208 Matthews Dr, Holly Springs, North Carolina

The business offers a variety of services including drive-through and dine-in options with highlights such as great coffee and breakfast items. Customers appreciate the friendly service during busy times and the clean environment. However, some reviews indicate issues with employee training and poor management response to complaints. Despite these challenges, improvements in morning operations have been noted recently.

Dunkin' logo

Dunkin'

2.4

994 High House Rd, Cary, North Carolina

The reviews highlight a mixed experience at Dunkin'. While some customers appreciate the fast service and friendly staff during busy times, others are frustrated with mobile ordering issues and understaffing leading to long wait times. The quality of food and drinks is also questioned when rushed due to staffing shortages.

Dunkin' logo

Dunkin'

3.1

1501 Werrington Dr, Holly Springs, North Carolina

The Dunkin' Donuts location reviewed by customers has mixed feedback. Some patrons appreciate the fast service and quality donuts, while others have had negative experiences with customer service and coffee consistency. The shop offers a variety of services including dine-in, takeout, and drive-through options.

Dunkin' logo

Dunkin'

3.5

510 Optical Ln, Cary, North Carolina

The reviewed Dunkin' location offers a clean environment with friendly service and high-quality coffee that surpasses some competitors like Starbucks. The food is noted for being fresh and well-prepared. However, there are occasional issues with order accuracy and credit card payment processes. The establishment provides various dining options including dine-in, takeout, and delivery services.