Dunkin' logo

Dunkin'

(3.5)

3511 Kildaire Farm Rd, Cary, North Carolina

Dunkin' storefront

Summary

The establishment struggles with inconsistent quality and poor customer service, which significantly affects the dining experience. While some customers appreciate the variety of offerings such as coffee and breakfast items, others are frustrated by unprofessional staff and frequent mistakes in order fulfillment. Despite these issues, amenities like drive-thru, takeout, and dine-in options are available.

Pros

  • variety of offerings
  • drive-thru service
  • takeout option
  • dine-in available
  • wheelchair accessible

Cons

  • inconsistent donut quality
  • poor customer service
  • order mistakes

About

Long-running chain serving signature breakfast items & a variety of coffee drinks.

Features

Coffee Available
Breakfast Items
Delivery
Takeout
Dine-in
Drive-thru
Parking
Wheelchair Accessible

Hours

monday5AM-6PM
tuesday5AM-6PM
wednesday5AM-6PM
thursday5AM-6PM
friday5AM-6PM
saturday5AM-6PM
sunday5AM-6PM

Location

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3.3

208 Matthews Dr, Holly Springs, North Carolina

The business offers a variety of services including drive-through and dine-in options with highlights such as great coffee and breakfast items. Customers appreciate the friendly service during busy times and the clean environment. However, some reviews indicate issues with employee training and poor management response to complaints. Despite these challenges, improvements in morning operations have been noted recently.

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3.4

800 Perry Rd, Apex, North Carolina

The reviews highlight a mix of experiences at Dunkin' Donuts. While some customers appreciate the great coffee and donuts, others express dissatisfaction with poor customer service and quality control issues. The restaurant offers various service options and amenities but lacks vegan or gluten-free choices.

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The donut shop is praised for its delicious and fresh offerings, with a focus on vegan and gluten-free options that cater to dietary needs without sacrificing taste. Customers appreciate the friendly service and the variety of flavors available. While the quality of the products is highly regarded, there are concerns about high prices and limited parking facilities.

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Duck Donuts

4.7

100 Wrenn Dr #101, Cary, North Carolina

The donut shop offers freshly made and delicious donuts with fast service on most occasions. However, it struggles during busy times like Valentine’s Day due to staffing issues leading to delays and unmet expectations for order readiness and presentation. The environment is clean and the coffee options are appreciated by customers.

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3.1

1501 Werrington Dr, Holly Springs, North Carolina

The Dunkin' Donuts location reviewed by customers has mixed feedback. Some patrons appreciate the fast service and quality donuts, while others have had negative experiences with customer service and coffee consistency. The shop offers a variety of services including dine-in, takeout, and drive-through options.

Baker's Dozen Donut Shop logo

Baker's Dozen Donut Shop

4.7

1307 Buck Jones Rd, Raleigh, North Carolina

This donut shop is highly regarded for its fresh and delicious donuts, with a variety that often sells out quickly. Customers appreciate the fast service and clean environment. However, limited parking availability and higher prices are noted as drawbacks. The shop offers takeout services but lacks delivery options.

Dunkin' logo

Dunkin'

2.9

8205 Fayetteville Rd, Fuquay-Varina, North Carolina

This Dunkin' Donuts location faces challenges with inventory management and customer service but offers a welcoming environment with friendly staff. Customers report frequent stock shortages and issues with order accuracy, particularly with donut availability early in the day. Despite these issues, some employees are noted for their excellent service skills. The establishment supports various service options and has accessible facilities.

Dunkin' logo

Dunkin'

2.4

994 High House Rd, Cary, North Carolina

The reviews highlight a mixed experience at Dunkin'. While some customers appreciate the fast service and friendly staff during busy times, others are frustrated with mobile ordering issues and understaffing leading to long wait times. The quality of food and drinks is also questioned when rushed due to staffing shortages.