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Summary
The reviews highlight mixed experiences at the establishment, with some customers noting friendly staff and accurate orders while others report frequent mistakes and unfriendly service. The quality of donuts diminishes past midday. Despite this, the location offers a range of service options including drive-through and delivery.
Pros
- friendly and accurate orders
- fast service at times
- variety of breakfast items
- good coffee quality
Cons
- order mistakes
- unwelcoming staff
- stale pastries after 2pm
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
Other Donut Shops Nearby
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Dunkin'
2781 Lakeville Rd, Avon, New York
The establishment offers a range of services and dining options including breakfast and coffee with various accessibility features. However, customer service has been problematic, with reports of poor staff engagement and incorrect orders. While there are some positive highlights like family-friendly atmosphere and good Wi-Fi, the lackluster service experience is a significant downside.
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Colby's Ice Cream & Bake Shop
US I-390, 7272 W Henrietta Rd Exit 11, Rush, New York
Colby's offers a variety of baked goods and desserts that generally receive positive feedback, particularly pies like the caramel apple crumb cake which are praised for their taste. The service is often described as friendly and accommodating, with employees noted for going above and beyond to assist customers. However, some products like certain pie varieties have received negative reviews due to texture or ingredient issues. Amenities such as a welcoming atmosphere and accessibility features contribute positively to the customer experience.
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Dunkin'
116 W Main St, Honeoye Falls, New York
The business is facing declining product quality and inconsistent service, which have led to customer dissatisfaction. Despite some positive highlights like great coffee and fast service options, issues such as outdated donuts and poor staff management are prevalent. The location is well-equipped with various amenities but struggles with maintaining the high standards expected by its customers.
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Dunkin'
In Gas Station, 4310 Lakeville Rd, Geneseo, New York
The business offers consistently well-made coffee and donuts with friendly service, but has faced issues such as equipment malfunctions and high prices. While they provide a variety of dining options and accessibility features, some customers have expressed dissatisfaction with the cost and operational hiccups.
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Tim Hortons
1 Ryan Dr, Geneseo, New York
The establishment offers efficient service and a clean environment with a wide range of breakfast options. However, issues with staff management and inconsistent order fulfillment were noted. Despite these challenges, the venue is praised for its great coffee and tea selection.
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Dunkin'
4179 Lakeville Rd, Geneseo, New York
The business provides a casual atmosphere with diverse service options like curbside pickup and drive-through. It is popular for breakfast and lunch and offers excellent coffee despite some customer service issues. Reviews highlight both the strengths in service speed and cleanliness, as well as weaknesses in staff interaction and order accuracy.
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Byrne Dairy and Deli
39 E South St, Geneseo, New York
The business offers friendly service with fresh food options and seating for enjoying ice cream. However, there are issues with phone order placement and inconsistent receipt printing at pumps. It is located in a convenient area but lacks certain amenities like vegan or gluten-free options.
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Tim Hortons
4760 W Henrietta Rd, Henrietta, New York
Tim Hortons offers a comfortable and modern dining experience with a focus on high-quality coffee and breakfast items. While the service is consistently friendly and efficient, some customers find the atmosphere plain and report issues with menu availability. The restaurant caters to various dietary preferences but lacks specific options like vegan or gluten-free choices.