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Colby's Ice Cream & Bake Shop
US I-390, 7272 W Henrietta Rd Exit 11, Rush, New York
Summary
Colby's offers a variety of baked goods and desserts that generally receive positive feedback, particularly pies like the caramel apple crumb cake which are praised for their taste. The service is often described as friendly and accommodating, with employees noted for going above and beyond to assist customers. However, some products like certain pie varieties have received negative reviews due to texture or ingredient issues. Amenities such as a welcoming atmosphere and accessibility features contribute positively to the customer experience.
Pros
- delicious caramel apple cake
- friendly staff service
- welcoming atmosphere
- variety of baked goods
- well-maintained store
Cons
- inconsistent pie quality
- defensive management feedback
Features
Hours
Location
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