Colby's Ice Cream & Bake Shop logo

Colby's Ice Cream & Bake Shop

(4.4)

US I-390, 7272 W Henrietta Rd Exit 11, Rush, New York

Colby's Ice Cream & Bake Shop storefront

Summary

Colby's offers a variety of baked goods and desserts that generally receive positive feedback, particularly pies like the caramel apple crumb cake which are praised for their taste. The service is often described as friendly and accommodating, with employees noted for going above and beyond to assist customers. However, some products like certain pie varieties have received negative reviews due to texture or ingredient issues. Amenities such as a welcoming atmosphere and accessibility features contribute positively to the customer experience.

Pros

  • delicious caramel apple cake
  • friendly staff service
  • welcoming atmosphere
  • variety of baked goods
  • well-maintained store

Cons

  • inconsistent pie quality
  • defensive management feedback

Features

Delivery
Takeout
Dine-in
Parking
Wheelchair Accessible

Hours

mondayClosed
tuesday11AM-5PM
wednesday11AM-5PM
thursday11AM-5PM
friday11AM-5PM
saturday10AM-4PM
sundayClosed

Location

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