Summary
Customers appreciate the consistently pleasant service and perfect coffee preparation at this Tim Hortons location. They enjoy the donuts which are a hit with both locals and visitors from out of town. However, there is some inconsistency in coffee quality, with reports of burnt coffee. The establishment offers various dining options, outdoor seating, and delivery services.
Pros
- consistently friendly service
- perfect coffee preparation
- popular donuts
- variety of dining options
- outdoor seating available
Cons
- inconsistent coffee quality
- no specific mention of fast service
About
Canadian chain for signature premium-blend coffee, plus light fare, pastries & breakfast sandwiches.
Features
Hours
Location
Other Donut Shops Nearby
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1300 Jefferson Rd Suite 400, Rochester, New York
The reviews indicate a consistent issue with incorrect or unsatisfactory drink orders and customer service problems at this location. While the employees are noted to be personable, there is dissatisfaction regarding coffee quality and order accuracy. The establishment offers various dining options and amenities such as free parking, Wi-Fi, and multiple service options.
Tim Hortons
607 Jefferson Rd, Rochester, New York
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2341 Brighton Henrietta Town Line Rd, Rochester, New York
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Tim Hortons
1580 Jefferson Rd, Rochester, New York
The business offers excellent service with fast and friendly staff, ensuring prepared food is always perfect. Customers enjoy the great coffee but express dissatisfaction with drive-thru experiences due to rudeness and high wait times. There are also concerns about inconsistent opening hours.
Mochinut Rochester
544 Jefferson Rd, Rochester, New York
The business offers a variety of unique and tasty treats, particularly mochi donuts and specialty corn dogs that have garnered mixed reviews regarding flavor intensity. While the donuts are praised for their creativity and texture, some customers feel certain flavors could be more pronounced. Service is generally friendly and efficient, with options like dine-in, takeout, and delivery available. However, concerns about greasiness in some items were noted. The establishment provides a casual atmosphere suitable for quick visits.
Dunkin'
4178 W Henrietta Rd, Rochester, New York
The reviews for this Dunkin' location highlight a mixed experience with both positive and negative aspects. Some customers appreciate the friendly service from certain baristas and the availability of great coffee and breakfast options, which are consistent with the business's offerings. However, there are significant issues related to employee behavior, customer service response times, and order accuracy that have led some patrons to avoid this location in favor of others.
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2740 W Henrietta Rd, Rochester, New York
The establishment offers a diverse menu with good coffee and comfort food options, ideal for breakfast, solo dining, and working on a laptop. Despite these positives, the drive-through service has been criticized for being extremely slow and unresponsive at times. Delivery services have also faced issues like spills and inadequate straws. However, customers appreciate the friendly staff and consistently great in-person service.
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375 Kenneth Dr, Rochester, New York
The establishment receives mixed feedback regarding service accuracy and coffee quality. While some customers appreciate the hot beverages and friendly staff, others report frequent order mistakes and unsatisfactory coffee taste. The atmosphere is casual and family-friendly with a variety of options for breakfast through dinner.