Donut Shops in Rochester, New York

1600 Portland Ave, Rochester, New York

Ridge Donuts is a popular destination renowned for its exceptional donuts, particularly the apple fritters and cannoli donut. The service is consistently praised for being friendly and efficient despite busy periods. Customers appreciate the clean environment and the inviting atmosphere of this old-school shop. While the donuts themselves are often highlighted as fresh and flavorful, some variations receive mixed reviews. Despite high demand causing long lines at peak times, many patrons find the wait worthwhile.

1700 Culver Rd, Rochester, New York

The diner offers a charming retro atmosphere with a unique twist of donuts alongside traditional breakfast items. Reviews highlight the quality and variety of donuts, especially apple fritters, as well as solid breakfast options like frittatas. While service is generally friendly, some customers find it slow. The menu appeals to various tastes, though certain items may not meet everyone's expectations.

2787 Monroe Ave, Rochester, New York

The Dunkin' on Monroe Ave has mixed reviews highlighting issues with order accuracy and cleanliness while also praising the staff's patience and clean-up efforts. Customers experience long waits at times, but appreciate the fast service when available and commend employees for maintaining a tidy environment despite challenges.

836 N Goodman St, Rochester, New York

The business offers a casual dining experience with options for takeout and dine-in services. While some customers appreciate the great coffee and desserts, others have criticized the food quality, noting issues like stale taste and poor customer service. Pricing is also seen as high compared to nearby alternatives. The establishment features free street parking and accepts various payment methods.

2341 Brighton Henrietta Town Line Rd, Rochester, New York

The establishment offers a variety of service options including drive-through and dine-in with outdoor seating available. While the coffee is highly praised and employees are noted for their friendliness, there have been concerns about hygiene practices and inconsistent customer service experiences. The donuts generally meet expectations, though some drinks have received negative feedback due to taste. There's potential for improvement in overall cleanliness and staff attentiveness.

3771 Chili Ave, Rochester, New York

The convenience store offers a wide range of products including ice cream and donuts with acceptable prices for its location but has faced criticism for poor customer service and employee training. Despite being open 24/7, negative interactions have deterred some customers from returning. The establishment provides various amenities like an ATM and free parking options.

2740 W Henrietta Rd, Rochester, New York

The establishment offers a diverse menu with good coffee and comfort food options, ideal for breakfast, solo dining, and working on a laptop. Despite these positives, the drive-through service has been criticized for being extremely slow and unresponsive at times. Delivery services have also faced issues like spills and inadequate straws. However, customers appreciate the friendly staff and consistently great in-person service.

89 State St, Rochester, New York

This Dunkin' location offers consistently prepared mobile orders and fresh donuts with good coffee quality, setting it apart from other downtown Rochester options. While the service is reliable, there are concerns about customer service lapses and food preparation issues like missing ingredients and burnt items. The lack of parking remains a significant drawback for this store.

375 Kenneth Dr, Rochester, New York

The establishment receives mixed feedback regarding service accuracy and coffee quality. While some customers appreciate the hot beverages and friendly staff, others report frequent order mistakes and unsatisfactory coffee taste. The atmosphere is casual and family-friendly with a variety of options for breakfast through dinner.

607 Jefferson Rd, Rochester, New York

The establishment offers a variety of services including coffee and quick bites, with highlights on great coffee and desserts. While some customers appreciate the service and atmosphere, there are concerns about employee professionalism and food quality. The business is family-friendly and provides various dining options throughout the day.

573 Lyell Ave, Rochester, New York

The business offers a welcoming environment with friendly and helpful staff that enhances the customer experience. The service is praised for its efficiency and attentiveness, especially during breakfast hours. However, there are concerns about inconsistencies in order fulfillment and pricing transparency.

544 Jefferson Rd, Rochester, New York

The business offers a variety of unique and tasty treats, particularly mochi donuts and specialty corn dogs that have garnered mixed reviews regarding flavor intensity. While the donuts are praised for their creativity and texture, some customers feel certain flavors could be more pronounced. Service is generally friendly and efficient, with options like dine-in, takeout, and delivery available. However, concerns about greasiness in some items were noted. The establishment provides a casual atmosphere suitable for quick visits.

1500 Mt Hope Ave, Rochester, New York

The business offers a casual atmosphere with decent service and quality food, but has some efficiency issues and mixed customer experiences. While the coffee is praised, there are occasional complaints about temperature inconsistencies and long wait times. The friendly staff sometimes counterbalance poor order handling and lack of engagement. Despite its accessibility features, customers report a lack of outdoor seating and an unwelcoming atmosphere at times.

1300 Scottsville Rd, Rochester, New York

The business provides a friendly and fast service environment with exceptional coffee and donuts, contributing to a welcoming atmosphere. Customers appreciate the quick drive-through experience and professional staff interactions. However, some negative experiences include inconsistent order preparation and lack of utensils or napkins during pickup.

2190 E Henrietta Rd, Rochester, New York

Customers appreciate the consistently pleasant service and perfect coffee preparation at this Tim Hortons location. They enjoy the donuts which are a hit with both locals and visitors from out of town. However, there is some inconsistency in coffee quality, with reports of burnt coffee. The establishment offers various dining options, outdoor seating, and delivery services.

4178 W Henrietta Rd, Rochester, New York

The reviews for this Dunkin' location highlight a mixed experience with both positive and negative aspects. Some customers appreciate the friendly service from certain baristas and the availability of great coffee and breakfast options, which are consistent with the business's offerings. However, there are significant issues related to employee behavior, customer service response times, and order accuracy that have led some patrons to avoid this location in favor of others.

1580 Jefferson Rd, Rochester, New York

The business offers excellent service with fast and friendly staff, ensuring prepared food is always perfect. Customers enjoy the great coffee but express dissatisfaction with drive-thru experiences due to rudeness and high wait times. There are also concerns about inconsistent opening hours.

1691 East Ave, Rochester, New York

The reviews for Dunkin' Donuts present a mixed experience. Positive feedback highlights the quality of coffee and donuts, along with fast and friendly service in a clean environment. However, several customers report issues such as inconsistent order accuracy and poor customer service during busy times. The business offers various amenities including outdoor seating and diverse payment options.

1300 Jefferson Rd Suite 400, Rochester, New York

The reviews indicate a consistent issue with incorrect or unsatisfactory drink orders and customer service problems at this location. While the employees are noted to be personable, there is dissatisfaction regarding coffee quality and order accuracy. The establishment offers various dining options and amenities such as free parking, Wi-Fi, and multiple service options.

1587 Long Pond Rd, Rochester, New York

The business has seen a decline in service quality over the past months, with issues such as late opening hours, incorrect orders, and unprofessional staff behavior. Many customers are frustrated by long wait times at both the drive-thru and inside the store. While some appreciate certain offerings like their coffee, these negative experiences have led to comparisons with other nearby competitors that provide more reliable service. Despite these setbacks, the establishment still maintains several amenities such as outdoor seating, delivery options, and a variety of dining choices.

3580 Mt Read Blvd, Rochester, New York

Reviews indicate a decline in service quality over time at this location, with frequent issues related to order accuracy and employee attitudes. While the coffee was once praised, recent experiences suggest inconsistency in drink preparation. Some customers still find the donuts appealing despite challenges. The staff turnover appears to have negatively impacted operations, leading to longer wait times and less efficient service.

1090 Long Pond Rd, Rochester, New York

The business offers a mix of positive and negative experiences among its customers. The staff is praised for their friendly service and professionalism, particularly under new management that has significantly improved the store atmosphere. However, there are recurring issues with order accuracy, drink sizes, and operational inefficiencies at the drive-thru. Financial discrepancies were also noted by one customer who experienced an unauthorized deduction from a gift card balance.

2299 Culver Rd, Rochester, New York

The location offers friendly service and a pleasant atmosphere but has issues with order accuracy and wait times. Employees sometimes seem disengaged, impacting customer satisfaction despite the positive environment. While the staff's efforts are generally appreciated, there are concerns about food presentation and efficiency in service delivery.

741 Lake Ave, Rochester, New York

Reviews for the Dunkin Donuts location on Lake Avenue present a mixed experience. Many customers appreciate the great coffee and friendly service, noting that the donuts are always fresh. However, some issues with order accuracy and staff behavior have been reported. While the location is praised for its cleanliness and customer service in certain instances, there are concerns about inconsistent quality control.

1250 University Ave, Rochester, New York

Tim Hortons is praised for its high-quality coffee and breakfast items, particularly the maple donuts and sandwiches which outshine competitors. The service is noted to be fast and friendly, and the cleanliness of the establishment is commended. However, there are significant issues with order accuracy, specifically regarding coffee preparation. Additionally, some customers experienced problems with mobile orders not being fulfilled correctly.

1525 Lake Ave, Rochester, New York

The business offers fast and accurate drive-thru service with generally friendly customer interaction over the years. However, there are consistent complaints about order accuracy and cleanliness in certain locations. The business provides a variety of dining options including breakfast, lunch, and coffee, making it popular for solo diners or those working on laptops.

277 East Ridge Road, Rochester, New York

Reviews for this establishment highlight a mix of positive and negative experiences. While some customers appreciate the quick service during certain hours and find it family-friendly with good coffee offerings, others criticize poor customer service, incorrect orders, and closed facilities in the morning. Some reviews also mention dishonest practices by staff.

1200 Brooks Ave, Rochester, New York

The airport Dunkin’ Donuts is praised for its excellent customer service and consistently prepared food. Patrons appreciate the professionalism and friendliness of staff members like India and Jamel. While some customers find the coffee to be of high quality, there are occasional complaints about sour or outdated-tasting beverages. The location offers various services such as takeout, dine-in, and delivery options, along with amenities like Wi-Fi. However, concerns have been raised regarding occasional unprofessional behavior from certain staff members.

2037 W Ridge Rd, Rochester, New York

The Tim Hortons location has received predominantly negative feedback from customers, citing poor service and unprofessional staff behavior. Frequent issues include malfunctioning drive-thru equipment, dismissive and rude employees, and incorrect orders. Despite some positives like a clean environment and friendly service when functioning correctly, the overall experience leaves much to be desired. Customers have encountered long wait times and were often treated with disrespect.

1220 East Ridge Road, Rochester, New York

The establishment receives mixed feedback, with some praising the service and food quality while others express dissatisfaction with staff behavior and order accuracy. Customers appreciate the variety of dining options and accessibility features, though there are concerns about customer service inconsistency. The business offers a range of amenities including free parking, outdoor seating, and a 24-hour drive-thru.

3885 Lake Ave, Rochester, New York

The establishment is known for its coffee and breakfast offerings but has received criticism regarding service attitude, freshness of donuts, and hygiene issues. While some customers appreciate the quick service early in the morning, there are complaints about inconsistent availability of products and poor customer interactions. The location also faces challenges with operational transparency and cleanliness.

300 Monroe Ave, Rochester, New York

The business offers a satisfactory coffee and breakfast experience with accessible services and fast drive-through options. However, some customers have reported issues with customer service and order accuracy. The establishment features various dining options including delivery and outdoor seating.

1517 East Ridge Road, Rochester, New York

The location shows inconsistency in service quality and order accuracy. While some staff members are praised for their friendliness, others display unprofessionalism. The transition to new management has negatively impacted customer satisfaction due to rude behavior and miscommunication. Despite these issues, the food remains decent with some limitations on specific offerings like certain donuts.

1286 Mt Hope Ave, Rochester, New York

The establishment offers quick service and a variety of seating options including outdoor areas, but suffers from poor customer service and cleanliness issues. While praised for its coffee quality, some customers have experienced long waits despite being present in the store. The environment is casual with amenities like Wi-Fi, yet there are complaints about staff attitude and unclean restrooms.

3821 W Ridge Rd, Rochester, New York

The business offers a variety of service options including drive-thru and mobile orders, with an emphasis on coffee and breakfast items. Reviews indicate generally positive experiences with staff and cleanliness but highlight issues such as inconsistent food quality and poor customer interactions in certain instances. Despite a few negative aspects, many customers appreciate the friendly service and fast pace.

2044 Latta Rd, Rochester, New York

The business offers a good coffee experience with fast drive-through service and friendly staff, but faces issues with order accuracy and slow in-store service during busy periods. The quality of drinks is inconsistent, with some reports of incomplete servings and improperly blended frozen drinks. Despite these drawbacks, the environment is generally clean and welcoming.

3152 Chili Ave, Rochester, New York

The service at this establishment has received mixed feedback. Positive remarks often highlight the quality of coffee and breakfast items, along with commendable customer interactions by specific staff members like Joanne. Conversely, negative reviews focus on poor service experiences, including incorrect orders and unprofessional behavior. The environment is noted to be generally clean and family-friendly, yet there are concerns about order accuracy and employee training.

2295 Spencerport Rd, Rochester, New York

The store offers a country feel with convenient services like ethanol-free fuel and an ATM. However, customer service issues such as rude staff and lack of employee training are prevalent. The physical environment is generally clean but some operational inefficiencies exist.

2960 Buffalo Rd, Rochester, New York

The establishment offers fast service and a clean environment with good coffee. However, it has received negative feedback regarding rude staff and inconsistent menu offerings. Customers have experienced poor customer service and issues with order accuracy.

1578 Spencerport Rd, Rochester, New York

Customers generally enjoy the coffee and friendly service at this location, though there are some issues with cleanliness and employee training. The drive-thru experience is highlighted positively, particularly by a specific staff member. However, concerns about food variety and preparedness are noted.

1425 Portland Ave, Rochester, New York

Reviews for this Dunkin' location are mixed. Some customers enjoy the coffee and friendly service, while others criticize the staff's attitude and cleanliness. The service is noted to be slow at times, affecting food quality and customer experience. Despite these issues, there are mentions of some satisfying experiences with drinks and pastries.