Summary
The business offers a good coffee experience with fast drive-through service and friendly staff, but faces issues with order accuracy and slow in-store service during busy periods. The quality of drinks is inconsistent, with some reports of incomplete servings and improperly blended frozen drinks. Despite these drawbacks, the environment is generally clean and welcoming.
Pros
- good coffee
- fast drive-through
- friendly staff
- clean environment
- early hours
Cons
- inconsistent drink quality
- slow in-store service
- order accuracy issues
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
Other Donut Shops Nearby
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3665 Dewey Ave, Greece, New York
The business receives mixed reviews with praise for its donuts and service but criticism for inconsistent order fulfillment and pricing issues. Customers appreciate the convenience of multiple service options like delivery and drive-through. However, some have faced challenges with incorrect orders and unresponsive staff, leading to dissatisfaction.
Tim Hortons
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The business offers a variety of dining options and amenities, including drive-through, outdoor seating, and delivery services, making it popular for breakfast and lunch. However, there are recurring issues with order availability and long wait times. The environment is casual and cozy, catering to diverse crowds such as college students and groups.
Dunkin'
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The business offers a mixed experience with highlights on the quality of coffee and cleanliness but suffers from disorganization and inconsistent service. While some customers appreciate the fast service and clean environment, others report poor customer service and slow order fulfillment.
Tim Hortons
3663 Mt Read Blvd, Greece, New York
Tim Hortons faces inconsistent service and food quality issues across various locations. Reviews frequently point to incorrect orders and subpar customer interactions, though some appreciate their coffee offerings. The store is clean but has experienced lapses in staff professionalism and patience.
Dunkin'
3580 Mt Read Blvd, Rochester, New York
Reviews indicate a decline in service quality over time at this location, with frequent issues related to order accuracy and employee attitudes. While the coffee was once praised, recent experiences suggest inconsistency in drink preparation. Some customers still find the donuts appealing despite challenges. The staff turnover appears to have negatively impacted operations, leading to longer wait times and less efficient service.
Dunkin'
3885 Lake Ave, Rochester, New York
The establishment is known for its coffee and breakfast offerings but has received criticism regarding service attitude, freshness of donuts, and hygiene issues. While some customers appreciate the quick service early in the morning, there are complaints about inconsistent availability of products and poor customer interactions. The location also faces challenges with operational transparency and cleanliness.
Dunkin'
1090 Long Pond Rd, Rochester, New York
The business offers a mix of positive and negative experiences among its customers. The staff is praised for their friendly service and professionalism, particularly under new management that has significantly improved the store atmosphere. However, there are recurring issues with order accuracy, drink sizes, and operational inefficiencies at the drive-thru. Financial discrepancies were also noted by one customer who experienced an unauthorized deduction from a gift card balance.
Tim Hortons
2037 W Ridge Rd, Rochester, New York
The Tim Hortons location has received predominantly negative feedback from customers, citing poor service and unprofessional staff behavior. Frequent issues include malfunctioning drive-thru equipment, dismissive and rude employees, and incorrect orders. Despite some positives like a clean environment and friendly service when functioning correctly, the overall experience leaves much to be desired. Customers have encountered long wait times and were often treated with disrespect.