Tim Hortons logo

Tim Hortons

(3.8)

649 Long Pond Rd, Greece, New York

Tim Hortons storefront

Summary

The business offers a variety of dining options and amenities, including drive-through, outdoor seating, and delivery services, making it popular for breakfast and lunch. However, there are recurring issues with order availability and long wait times. The environment is casual and cozy, catering to diverse crowds such as college students and groups.

Pros

  • variety of dining options
  • casual and cozy atmosphere
  • diverse crowd appeal
  • good for working on laptop
  • offers outdoor seating

Cons

  • long wait times
  • inconsistent order availability
  • poor service experience

About

Canadian chain for signature premium-blend coffee, plus light fare, pastries & breakfast sandwiches.

Features

Coffee Available
Breakfast Items
Delivery
Takeout
Dine-in
Drive-thru
Parking
Outdoor Seating
Wheelchair Accessible

Hours

monday5AM-8PM
tuesday5AM-8PM
wednesday5AM-8PM
thursday5AM-8PM
friday5AM-8PM
saturday5AM-8PM
sunday5AM-8PM

Location

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3.2

834 Long Pond Rd, Greece, New York

The business offers a mixed experience with highlights on the quality of coffee and cleanliness but suffers from disorganization and inconsistent service. While some customers appreciate the fast service and clean environment, others report poor customer service and slow order fulfillment.

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3.3

2044 Latta Rd, Rochester, New York

The business offers a good coffee experience with fast drive-through service and friendly staff, but faces issues with order accuracy and slow in-store service during busy periods. The quality of drinks is inconsistent, with some reports of incomplete servings and improperly blended frozen drinks. Despite these drawbacks, the environment is generally clean and welcoming.

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Dell's Sweets & Treats

4.4

610 N Greece Rd, Hilton, New York

Dell's Sweets has received overwhelmingly positive feedback for its exceptional desserts and customer service. Customers appreciate the bakery's ability to accommodate custom orders, including gluten-free options, and praise their helpful staff. The delicious cakes and cookies are particularly highlighted, making Dell's a top recommendation for events.

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Dunkin'

3.7

1090 Long Pond Rd, Rochester, New York

The business offers a mix of positive and negative experiences among its customers. The staff is praised for their friendly service and professionalism, particularly under new management that has significantly improved the store atmosphere. However, there are recurring issues with order accuracy, drink sizes, and operational inefficiencies at the drive-thru. Financial discrepancies were also noted by one customer who experienced an unauthorized deduction from a gift card balance.

Tim Hortons logo

Tim Hortons

3.9

3663 Mt Read Blvd, Greece, New York

Tim Hortons faces inconsistent service and food quality issues across various locations. Reviews frequently point to incorrect orders and subpar customer interactions, though some appreciate their coffee offerings. The store is clean but has experienced lapses in staff professionalism and patience.

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Dunkin'

3.6

3665 Dewey Ave, Greece, New York

The business receives mixed reviews with praise for its donuts and service but criticism for inconsistent order fulfillment and pricing issues. Customers appreciate the convenience of multiple service options like delivery and drive-through. However, some have faced challenges with incorrect orders and unresponsive staff, leading to dissatisfaction.

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Dunkin'

3.8

3580 Mt Read Blvd, Rochester, New York

Reviews indicate a decline in service quality over time at this location, with frequent issues related to order accuracy and employee attitudes. While the coffee was once praised, recent experiences suggest inconsistency in drink preparation. Some customers still find the donuts appealing despite challenges. The staff turnover appears to have negatively impacted operations, leading to longer wait times and less efficient service.

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Dunkin'

3.4

3821 W Ridge Rd, Rochester, New York

The business offers a variety of service options including drive-thru and mobile orders, with an emphasis on coffee and breakfast items. Reviews indicate generally positive experiences with staff and cleanliness but highlight issues such as inconsistent food quality and poor customer interactions in certain instances. Despite a few negative aspects, many customers appreciate the friendly service and fast pace.