Dunkin'

834 Long Pond Rd, Greece, New York

The business offers a mixed experience with highlights on the quality of coffee and cleanliness but suffers from disorganization and inconsistent service. While some customers appreciate the fast service and clean environment, others report poor customer service and slow order fulfillment.

2037 W Ridge Rd, Rochester, New York

The Tim Hortons location has received predominantly negative feedback from customers, citing poor service and unprofessional staff behavior. Frequent issues include malfunctioning drive-thru equipment, dismissive and rude employees, and incorrect orders. Despite some positives like a clean environment and friendly service when functioning correctly, the overall experience leaves much to be desired. Customers have encountered long wait times and were often treated with disrespect.

3663 Mt Read Blvd, Greece, New York

Tim Hortons faces inconsistent service and food quality issues across various locations. Reviews frequently point to incorrect orders and subpar customer interactions, though some appreciate their coffee offerings. The store is clean but has experienced lapses in staff professionalism and patience.

3821 W Ridge Rd, Rochester, New York

The business offers a variety of service options including drive-thru and mobile orders, with an emphasis on coffee and breakfast items. Reviews indicate generally positive experiences with staff and cleanliness but highlight issues such as inconsistent food quality and poor customer interactions in certain instances. Despite a few negative aspects, many customers appreciate the friendly service and fast pace.

3580 Mt Read Blvd, Rochester, New York

Reviews indicate a decline in service quality over time at this location, with frequent issues related to order accuracy and employee attitudes. While the coffee was once praised, recent experiences suggest inconsistency in drink preparation. Some customers still find the donuts appealing despite challenges. The staff turnover appears to have negatively impacted operations, leading to longer wait times and less efficient service.

649 Long Pond Rd, Greece, New York

The business offers a variety of dining options and amenities, including drive-through, outdoor seating, and delivery services, making it popular for breakfast and lunch. However, there are recurring issues with order availability and long wait times. The environment is casual and cozy, catering to diverse crowds such as college students and groups.

1587 Long Pond Rd, Rochester, New York

The business has seen a decline in service quality over the past months, with issues such as late opening hours, incorrect orders, and unprofessional staff behavior. Many customers are frustrated by long wait times at both the drive-thru and inside the store. While some appreciate certain offerings like their coffee, these negative experiences have led to comparisons with other nearby competitors that provide more reliable service. Despite these setbacks, the establishment still maintains several amenities such as outdoor seating, delivery options, and a variety of dining choices.

2044 Latta Rd, Rochester, New York

The business offers a good coffee experience with fast drive-through service and friendly staff, but faces issues with order accuracy and slow in-store service during busy periods. The quality of drinks is inconsistent, with some reports of incomplete servings and improperly blended frozen drinks. Despite these drawbacks, the environment is generally clean and welcoming.