Tim Hortons

1090 Long Pond Rd, Rochester, New York

The business offers a mix of positive and negative experiences among its customers. The staff is praised for their friendly service and professionalism, particularly under new management that has significantly improved the store atmosphere. However, there are recurring issues with order accuracy, drink sizes, and operational inefficiencies at the drive-thru. Financial discrepancies were also noted by one customer who experienced an unauthorized deduction from a gift card balance.

2600 Ridgeway Ave, Greece, New York

Customers report mixed experiences at this Tim Hortons location, with some noting fast service and good coffee but others highlighting frequent order mistakes and unhelpful staff. Common complaints include hard bagels due to pre-toasting, lack of communication about item availability, and general unfriendliness from employees. The environment is praised for its clean appearance and the quality of certain donuts.

1587 Long Pond Rd, Rochester, New York

The business has seen a decline in service quality over the past months, with issues such as late opening hours, incorrect orders, and unprofessional staff behavior. Many customers are frustrated by long wait times at both the drive-thru and inside the store. While some appreciate certain offerings like their coffee, these negative experiences have led to comparisons with other nearby competitors that provide more reliable service. Despite these setbacks, the establishment still maintains several amenities such as outdoor seating, delivery options, and a variety of dining choices.

3580 Mt Read Blvd, Rochester, New York

Reviews indicate a decline in service quality over time at this location, with frequent issues related to order accuracy and employee attitudes. While the coffee was once praised, recent experiences suggest inconsistency in drink preparation. Some customers still find the donuts appealing despite challenges. The staff turnover appears to have negatively impacted operations, leading to longer wait times and less efficient service.

3663 Mt Read Blvd, Greece, New York

Tim Hortons faces inconsistent service and food quality issues across various locations. Reviews frequently point to incorrect orders and subpar customer interactions, though some appreciate their coffee offerings. The store is clean but has experienced lapses in staff professionalism and patience.

834 Long Pond Rd, Greece, New York

The business offers a mixed experience with highlights on the quality of coffee and cleanliness but suffers from disorganization and inconsistent service. While some customers appreciate the fast service and clean environment, others report poor customer service and slow order fulfillment.

3821 W Ridge Rd, Rochester, New York

The business offers a variety of service options including drive-thru and mobile orders, with an emphasis on coffee and breakfast items. Reviews indicate generally positive experiences with staff and cleanliness but highlight issues such as inconsistent food quality and poor customer interactions in certain instances. Despite a few negative aspects, many customers appreciate the friendly service and fast pace.

3665 Dewey Ave, Greece, New York

The business receives mixed reviews with praise for its donuts and service but criticism for inconsistent order fulfillment and pricing issues. Customers appreciate the convenience of multiple service options like delivery and drive-through. However, some have faced challenges with incorrect orders and unresponsive staff, leading to dissatisfaction.