Tim Hortons

1587 Long Pond Rd, Rochester, New York

The business has seen a decline in service quality over the past months, with issues such as late opening hours, incorrect orders, and unprofessional staff behavior. Many customers are frustrated by long wait times at both the drive-thru and inside the store. While some appreciate certain offerings like their coffee, these negative experiences have led to comparisons with other nearby competitors that provide more reliable service. Despite these setbacks, the establishment still maintains several amenities such as outdoor seating, delivery options, and a variety of dining choices.

2037 W Ridge Rd, Rochester, New York

The Tim Hortons location has received predominantly negative feedback from customers, citing poor service and unprofessional staff behavior. Frequent issues include malfunctioning drive-thru equipment, dismissive and rude employees, and incorrect orders. Despite some positives like a clean environment and friendly service when functioning correctly, the overall experience leaves much to be desired. Customers have encountered long wait times and were often treated with disrespect.

1563 Spencerport Rd, Gates, New York

The establishment offers a variety of services including coffee and quick bites with comfortable seating options for solo dining and working on laptops. While it boasts a drive-thru and free parking, service quality is inconsistent, often leading to customer dissatisfaction due to issues like incorrect orders or inadequate food portions. The staff's friendliness varies significantly, and while some customers have positive interactions, others encounter rudeness or mistakes in order preparation.

1578 Spencerport Rd, Rochester, New York

Customers generally enjoy the coffee and friendly service at this location, though there are some issues with cleanliness and employee training. The drive-thru experience is highlighted positively, particularly by a specific staff member. However, concerns about food variety and preparedness are noted.

3821 W Ridge Rd, Rochester, New York

The business offers a variety of service options including drive-thru and mobile orders, with an emphasis on coffee and breakfast items. Reviews indicate generally positive experiences with staff and cleanliness but highlight issues such as inconsistent food quality and poor customer interactions in certain instances. Despite a few negative aspects, many customers appreciate the friendly service and fast pace.

1090 Long Pond Rd, Rochester, New York

The business offers a mix of positive and negative experiences among its customers. The staff is praised for their friendly service and professionalism, particularly under new management that has significantly improved the store atmosphere. However, there are recurring issues with order accuracy, drink sizes, and operational inefficiencies at the drive-thru. Financial discrepancies were also noted by one customer who experienced an unauthorized deduction from a gift card balance.

1508 Buffalo Rd, Gates, New York

The Tim Hortons location on Buffalo Road and Howard Road has received mixed feedback from customers. While some appreciate the fast service and friendly staff, others criticize it for poor order accuracy, rude behavior by employees, unclean environment, and high prices. Despite these negatives, there are positives like outdoor seating options and a variety of food offerings.

1482 Buffalo Rd, Westgate, New York

The reviews indicate mixed experiences with this Dunkin' location. While some customers praise the food and friendly staff, others highlight issues with service and order accuracy. The store offers a variety of options including coffee, breakfast, and takeout services, but has been criticized for slow and rude service.