Dunkin'

1508 Buffalo Rd, Gates, New York

The Tim Hortons location on Buffalo Road and Howard Road has received mixed feedback from customers. While some appreciate the fast service and friendly staff, others criticize it for poor order accuracy, rude behavior by employees, unclean environment, and high prices. Despite these negatives, there are positives like outdoor seating options and a variety of food offerings.

2311 Chili Ave, Gates, New York

The business is generally well-received for its consistent food quality and friendly service, although some issues with order accuracy at the drive-thru have been noted. The location offers a variety of dining options, including breakfast, lunch, and quick bites, making it a convenient spot for various customers. The atmosphere is casual and suitable for solo dining or working on a laptop, but there are occasional long wait times at peak hours.

1200 Brooks Ave, Rochester, New York

The airport Dunkin’ Donuts is praised for its excellent customer service and consistently prepared food. Patrons appreciate the professionalism and friendliness of staff members like India and Jamel. While some customers find the coffee to be of high quality, there are occasional complaints about sour or outdated-tasting beverages. The location offers various services such as takeout, dine-in, and delivery options, along with amenities like Wi-Fi. However, concerns have been raised regarding occasional unprofessional behavior from certain staff members.

2960 Buffalo Rd, Rochester, New York

The establishment offers fast service and a clean environment with good coffee. However, it has received negative feedback regarding rude staff and inconsistent menu offerings. Customers have experienced poor customer service and issues with order accuracy.

573 Lyell Ave, Rochester, New York

The business offers a welcoming environment with friendly and helpful staff that enhances the customer experience. The service is praised for its efficiency and attentiveness, especially during breakfast hours. However, there are concerns about inconsistencies in order fulfillment and pricing transparency.

2600 Ridgeway Ave, Greece, New York

Customers report mixed experiences at this Tim Hortons location, with some noting fast service and good coffee but others highlighting frequent order mistakes and unhelpful staff. Common complaints include hard bagels due to pre-toasting, lack of communication about item availability, and general unfriendliness from employees. The environment is praised for its clean appearance and the quality of certain donuts.

1587 Long Pond Rd, Rochester, New York

The business has seen a decline in service quality over the past months, with issues such as late opening hours, incorrect orders, and unprofessional staff behavior. Many customers are frustrated by long wait times at both the drive-thru and inside the store. While some appreciate certain offerings like their coffee, these negative experiences have led to comparisons with other nearby competitors that provide more reliable service. Despite these setbacks, the establishment still maintains several amenities such as outdoor seating, delivery options, and a variety of dining choices.

1563 Spencerport Rd, Gates, New York

The establishment offers a variety of services including coffee and quick bites with comfortable seating options for solo dining and working on laptops. While it boasts a drive-thru and free parking, service quality is inconsistent, often leading to customer dissatisfaction due to issues like incorrect orders or inadequate food portions. The staff's friendliness varies significantly, and while some customers have positive interactions, others encounter rudeness or mistakes in order preparation.