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Summary
The airport Dunkin’ Donuts is praised for its excellent customer service and consistently prepared food. Patrons appreciate the professionalism and friendliness of staff members like India and Jamel. While some customers find the coffee to be of high quality, there are occasional complaints about sour or outdated-tasting beverages. The location offers various services such as takeout, dine-in, and delivery options, along with amenities like Wi-Fi. However, concerns have been raised regarding occasional unprofessional behavior from certain staff members.
Pros
- friendly and professional service
- accurate order fulfillment
- fresh coffee quality
- fast service
- casual atmosphere
Cons
- occasional sour-tasting coffee
- unprofessional staff behavior
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
Other Donut Shops Nearby
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Dunkin'
1300 Scottsville Rd, Rochester, New York
The business provides a friendly and fast service environment with exceptional coffee and donuts, contributing to a welcoming atmosphere. Customers appreciate the quick drive-through experience and professional staff interactions. However, some negative experiences include inconsistent order preparation and lack of utensils or napkins during pickup.
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Tim Hortons
2311 Chili Ave, Gates, New York
The business is generally well-received for its consistent food quality and friendly service, although some issues with order accuracy at the drive-thru have been noted. The location offers a variety of dining options, including breakfast, lunch, and quick bites, making it a convenient spot for various customers. The atmosphere is casual and suitable for solo dining or working on a laptop, but there are occasional long wait times at peak hours.
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Dunkin'
1482 Buffalo Rd, Westgate, New York
The reviews indicate mixed experiences with this Dunkin' location. While some customers praise the food and friendly staff, others highlight issues with service and order accuracy. The store offers a variety of options including coffee, breakfast, and takeout services, but has been criticized for slow and rude service.
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Tim Hortons
1508 Buffalo Rd, Gates, New York
The Tim Hortons location on Buffalo Road and Howard Road has received mixed feedback from customers. While some appreciate the fast service and friendly staff, others criticize it for poor order accuracy, rude behavior by employees, unclean environment, and high prices. Despite these negatives, there are positives like outdoor seating options and a variety of food offerings.
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Dunkin'
1500 Mt Hope Ave, Rochester, New York
The business offers a casual atmosphere with decent service and quality food, but has some efficiency issues and mixed customer experiences. While the coffee is praised, there are occasional complaints about temperature inconsistencies and long wait times. The friendly staff sometimes counterbalance poor order handling and lack of engagement. Despite its accessibility features, customers report a lack of outdoor seating and an unwelcoming atmosphere at times.
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Tim Hortons
1286 Mt Hope Ave, Rochester, New York
The establishment offers quick service and a variety of seating options including outdoor areas, but suffers from poor customer service and cleanliness issues. While praised for its coffee quality, some customers have experienced long waits despite being present in the store. The environment is casual with amenities like Wi-Fi, yet there are complaints about staff attitude and unclean restrooms.
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Dunkin'
573 Lyell Ave, Rochester, New York
The business offers a welcoming environment with friendly and helpful staff that enhances the customer experience. The service is praised for its efficiency and attentiveness, especially during breakfast hours. However, there are concerns about inconsistencies in order fulfillment and pricing transparency.
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Dunkin'
2740 W Henrietta Rd, Rochester, New York
The establishment offers a diverse menu with good coffee and comfort food options, ideal for breakfast, solo dining, and working on a laptop. Despite these positives, the drive-through service has been criticized for being extremely slow and unresponsive at times. Delivery services have also faced issues like spills and inadequate straws. However, customers appreciate the friendly staff and consistently great in-person service.