Tim Hortons

1500 Mt Hope Ave, Rochester, New York

The business offers a casual atmosphere with decent service and quality food, but has some efficiency issues and mixed customer experiences. While the coffee is praised, there are occasional complaints about temperature inconsistencies and long wait times. The friendly staff sometimes counterbalance poor order handling and lack of engagement. Despite its accessibility features, customers report a lack of outdoor seating and an unwelcoming atmosphere at times.

300 Monroe Ave, Rochester, New York

The business offers a satisfactory coffee and breakfast experience with accessible services and fast drive-through options. However, some customers have reported issues with customer service and order accuracy. The establishment features various dining options including delivery and outdoor seating.

2740 W Henrietta Rd, Rochester, New York

The establishment offers a diverse menu with good coffee and comfort food options, ideal for breakfast, solo dining, and working on a laptop. Despite these positives, the drive-through service has been criticized for being extremely slow and unresponsive at times. Delivery services have also faced issues like spills and inadequate straws. However, customers appreciate the friendly staff and consistently great in-person service.

2341 Brighton Henrietta Town Line Rd, Rochester, New York

The establishment offers a variety of service options including drive-through and dine-in with outdoor seating available. While the coffee is highly praised and employees are noted for their friendliness, there have been concerns about hygiene practices and inconsistent customer service experiences. The donuts generally meet expectations, though some drinks have received negative feedback due to taste. There's potential for improvement in overall cleanliness and staff attentiveness.

89 State St, Rochester, New York

This Dunkin' location offers consistently prepared mobile orders and fresh donuts with good coffee quality, setting it apart from other downtown Rochester options. While the service is reliable, there are concerns about customer service lapses and food preparation issues like missing ingredients and burnt items. The lack of parking remains a significant drawback for this store.

1300 Scottsville Rd, Rochester, New York

The business provides a friendly and fast service environment with exceptional coffee and donuts, contributing to a welcoming atmosphere. Customers appreciate the quick drive-through experience and professional staff interactions. However, some negative experiences include inconsistent order preparation and lack of utensils or napkins during pickup.

1200 Brooks Ave, Rochester, New York

The airport Dunkin’ Donuts is praised for its excellent customer service and consistently prepared food. Patrons appreciate the professionalism and friendliness of staff members like India and Jamel. While some customers find the coffee to be of high quality, there are occasional complaints about sour or outdated-tasting beverages. The location offers various services such as takeout, dine-in, and delivery options, along with amenities like Wi-Fi. However, concerns have been raised regarding occasional unprofessional behavior from certain staff members.

544 Jefferson Rd, Rochester, New York

The business offers a variety of unique and tasty treats, particularly mochi donuts and specialty corn dogs that have garnered mixed reviews regarding flavor intensity. While the donuts are praised for their creativity and texture, some customers feel certain flavors could be more pronounced. Service is generally friendly and efficient, with options like dine-in, takeout, and delivery available. However, concerns about greasiness in some items were noted. The establishment provides a casual atmosphere suitable for quick visits.