Tim Hortons logo

Tim Hortons

(3.8)

2311 Chili Ave, Gates, New York

Tim Hortons storefront

Summary

The business is generally well-received for its consistent food quality and friendly service, although some issues with order accuracy at the drive-thru have been noted. The location offers a variety of dining options, including breakfast, lunch, and quick bites, making it a convenient spot for various customers. The atmosphere is casual and suitable for solo dining or working on a laptop, but there are occasional long wait times at peak hours.

Pros

  • consistent food quality
  • friendly staff
  • variety of options
  • convenient service options
  • casual atmosphere

Cons

  • occasional order issues
  • long wait times
  • peak hour congestion

About

Canadian chain for signature premium-blend coffee, plus light fare, pastries & breakfast sandwiches.

Features

Coffee Available
Breakfast Items
Delivery
Takeout
Dine-in
Drive-thru
Parking
Wheelchair Accessible

Hours

monday5AM-7PM
tuesday5AM-7PM
wednesday5AM-7PM
thursday5AM-7PM
friday5AM-7PM
saturday5AM-7PM
sunday5AM-7PM

Location

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Tim Hortons logo

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3.8

1508 Buffalo Rd, Gates, New York

The Tim Hortons location on Buffalo Road and Howard Road has received mixed feedback from customers. While some appreciate the fast service and friendly staff, others criticize it for poor order accuracy, rude behavior by employees, unclean environment, and high prices. Despite these negatives, there are positives like outdoor seating options and a variety of food offerings.

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The reviews indicate mixed experiences with this Dunkin' location. While some customers praise the food and friendly staff, others highlight issues with service and order accuracy. The store offers a variety of options including coffee, breakfast, and takeout services, but has been criticized for slow and rude service.

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Dunkin'

3.7

1200 Brooks Ave, Rochester, New York

The airport Dunkin’ Donuts is praised for its excellent customer service and consistently prepared food. Patrons appreciate the professionalism and friendliness of staff members like India and Jamel. While some customers find the coffee to be of high quality, there are occasional complaints about sour or outdated-tasting beverages. The location offers various services such as takeout, dine-in, and delivery options, along with amenities like Wi-Fi. However, concerns have been raised regarding occasional unprofessional behavior from certain staff members.

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Dunkin'

3.9

1300 Scottsville Rd, Rochester, New York

The business provides a friendly and fast service environment with exceptional coffee and donuts, contributing to a welcoming atmosphere. Customers appreciate the quick drive-through experience and professional staff interactions. However, some negative experiences include inconsistent order preparation and lack of utensils or napkins during pickup.

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Dunkin'

3.0

2960 Buffalo Rd, Rochester, New York

The establishment offers fast service and a clean environment with good coffee. However, it has received negative feedback regarding rude staff and inconsistent menu offerings. Customers have experienced poor customer service and issues with order accuracy.

Dunkin' logo

Dunkin'

3.3

3152 Chili Ave, Rochester, New York

The service at this establishment has received mixed feedback. Positive remarks often highlight the quality of coffee and breakfast items, along with commendable customer interactions by specific staff members like Joanne. Conversely, negative reviews focus on poor service experiences, including incorrect orders and unprofessional behavior. The environment is noted to be generally clean and family-friendly, yet there are concerns about order accuracy and employee training.

Dunkin' logo

Dunkin'

3.9

573 Lyell Ave, Rochester, New York

The business offers a welcoming environment with friendly and helpful staff that enhances the customer experience. The service is praised for its efficiency and attentiveness, especially during breakfast hours. However, there are concerns about inconsistencies in order fulfillment and pricing transparency.

Tim Hortons logo

Tim Hortons

3.8

1563 Spencerport Rd, Gates, New York

The establishment offers a variety of services including coffee and quick bites with comfortable seating options for solo dining and working on laptops. While it boasts a drive-thru and free parking, service quality is inconsistent, often leading to customer dissatisfaction due to issues like incorrect orders or inadequate food portions. The staff's friendliness varies significantly, and while some customers have positive interactions, others encounter rudeness or mistakes in order preparation.