Dunkin'

1563 Spencerport Rd, Gates, New York

The establishment offers a variety of services including coffee and quick bites with comfortable seating options for solo dining and working on laptops. While it boasts a drive-thru and free parking, service quality is inconsistent, often leading to customer dissatisfaction due to issues like incorrect orders or inadequate food portions. The staff's friendliness varies significantly, and while some customers have positive interactions, others encounter rudeness or mistakes in order preparation.

2295 Spencerport Rd, Rochester, New York

The store offers a country feel with convenient services like ethanol-free fuel and an ATM. However, customer service issues such as rude staff and lack of employee training are prevalent. The physical environment is generally clean but some operational inefficiencies exist.

1587 Long Pond Rd, Rochester, New York

The business has seen a decline in service quality over the past months, with issues such as late opening hours, incorrect orders, and unprofessional staff behavior. Many customers are frustrated by long wait times at both the drive-thru and inside the store. While some appreciate certain offerings like their coffee, these negative experiences have led to comparisons with other nearby competitors that provide more reliable service. Despite these setbacks, the establishment still maintains several amenities such as outdoor seating, delivery options, and a variety of dining choices.

2600 Ridgeway Ave, Greece, New York

Customers report mixed experiences at this Tim Hortons location, with some noting fast service and good coffee but others highlighting frequent order mistakes and unhelpful staff. Common complaints include hard bagels due to pre-toasting, lack of communication about item availability, and general unfriendliness from employees. The environment is praised for its clean appearance and the quality of certain donuts.

2960 Buffalo Rd, Rochester, New York

The establishment offers fast service and a clean environment with good coffee. However, it has received negative feedback regarding rude staff and inconsistent menu offerings. Customers have experienced poor customer service and issues with order accuracy.

3821 W Ridge Rd, Rochester, New York

The business offers a variety of service options including drive-thru and mobile orders, with an emphasis on coffee and breakfast items. Reviews indicate generally positive experiences with staff and cleanliness but highlight issues such as inconsistent food quality and poor customer interactions in certain instances. Despite a few negative aspects, many customers appreciate the friendly service and fast pace.

1508 Buffalo Rd, Gates, New York

The Tim Hortons location on Buffalo Road and Howard Road has received mixed feedback from customers. While some appreciate the fast service and friendly staff, others criticize it for poor order accuracy, rude behavior by employees, unclean environment, and high prices. Despite these negatives, there are positives like outdoor seating options and a variety of food offerings.

1482 Buffalo Rd, Westgate, New York

The reviews indicate mixed experiences with this Dunkin' location. While some customers praise the food and friendly staff, others highlight issues with service and order accuracy. The store offers a variety of options including coffee, breakfast, and takeout services, but has been criticized for slow and rude service.