Byrne Dairy and Deli logo

Byrne Dairy and Deli

(3.1)

2295 Spencerport Rd, Rochester, New York

Byrne Dairy and Deli storefront

Summary

The store offers a country feel with convenient services like ethanol-free fuel and an ATM. However, customer service issues such as rude staff and lack of employee training are prevalent. The physical environment is generally clean but some operational inefficiencies exist.

Pros

  • country store atmosphere
  • ethanol-free fuel available
  • friendly assistance offered
  • clean and maintained store
  • convenient ATM access

Cons

  • rude and untrained staff
  • inefficient customer service
  • unweighed bananas issue

Features

Takeout
Parking
Wheelchair Accessible
Chain Location

Hours

mondayOpen 24 hours
tuesdayOpen 24 hours
wednesdayOpen 24 hours
thursdayOpen 24 hours
fridayOpen 24 hours
saturdayOpen 24 hours
sundayOpen 24 hours

Location

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