Dunkin' storefront

Summary

The establishment is known for its coffee and breakfast offerings but has received criticism regarding service attitude, freshness of donuts, and hygiene issues. While some customers appreciate the quick service early in the morning, there are complaints about inconsistent availability of products and poor customer interactions. The location also faces challenges with operational transparency and cleanliness.

Pros

  • excellent coffee
  • fast morning service
  • family-friendly atmosphere
  • casual setting

Cons

  • stale donuts
  • poor employee attitude
  • hygiene issues

About

Long-running chain serving signature breakfast items & a variety of coffee drinks.

Features

Coffee Available
Breakfast Items
Delivery
Takeout
Dine-in
Drive-thru
Parking
Wheelchair Accessible
Chain Location
Early Morning Hours

Hours

monday5AM-7PM
tuesday5AM-7PM
wednesday5AM-7PM
thursday5AM-7PM
friday5AM-7PM
saturday5AM-7PM
sunday5AM-7PM

Location

Other Donut Shops Nearby

Dunkin' logo

Dunkin'

3.6

3665 Dewey Ave, Greece, New York

The business receives mixed reviews with praise for its donuts and service but criticism for inconsistent order fulfillment and pricing issues. Customers appreciate the convenience of multiple service options like delivery and drive-through. However, some have faced challenges with incorrect orders and unresponsive staff, leading to dissatisfaction.

Dunkin' logo

Dunkin'

3.8

3580 Mt Read Blvd, Rochester, New York

Reviews indicate a decline in service quality over time at this location, with frequent issues related to order accuracy and employee attitudes. While the coffee was once praised, recent experiences suggest inconsistency in drink preparation. Some customers still find the donuts appealing despite challenges. The staff turnover appears to have negatively impacted operations, leading to longer wait times and less efficient service.

Tim Hortons logo

Tim Hortons

3.9

3663 Mt Read Blvd, Greece, New York

Tim Hortons faces inconsistent service and food quality issues across various locations. Reviews frequently point to incorrect orders and subpar customer interactions, though some appreciate their coffee offerings. The store is clean but has experienced lapses in staff professionalism and patience.

Dunkin' logo

Dunkin'

3.3

2044 Latta Rd, Rochester, New York

The business offers a good coffee experience with fast drive-through service and friendly staff, but faces issues with order accuracy and slow in-store service during busy periods. The quality of drinks is inconsistent, with some reports of incomplete servings and improperly blended frozen drinks. Despite these drawbacks, the environment is generally clean and welcoming.

Dunkin' logo

Dunkin'

3.4

2255 Hudson Ave, Irondequoit, New York

The business offers a variety of service options and is popular for breakfast and coffee. While the hot chocolate and coffee are praised, there are concerns about cleanliness and staff behavior. The environment is casual with good accessibility features.

Tim Hortons logo

Tim Hortons

3.7

1525 Lake Ave, Rochester, New York

The business offers fast and accurate drive-thru service with generally friendly customer interaction over the years. However, there are consistent complaints about order accuracy and cleanliness in certain locations. The business provides a variety of dining options including breakfast, lunch, and coffee, making it popular for solo diners or those working on laptops.

Dunkin' logo

Dunkin'

3.7

277 East Ridge Road, Rochester, New York

Reviews for this establishment highlight a mix of positive and negative experiences. While some customers appreciate the quick service during certain hours and find it family-friendly with good coffee offerings, others criticize poor customer service, incorrect orders, and closed facilities in the morning. Some reviews also mention dishonest practices by staff.

Dunkin' logo

Dunkin'

3.6

1220 East Ridge Road, Rochester, New York

The establishment receives mixed feedback, with some praising the service and food quality while others express dissatisfaction with staff behavior and order accuracy. Customers appreciate the variety of dining options and accessibility features, though there are concerns about customer service inconsistency. The business offers a range of amenities including free parking, outdoor seating, and a 24-hour drive-thru.