Summary
The Dunkin' on Monroe Ave has mixed reviews highlighting issues with order accuracy and cleanliness while also praising the staff's patience and clean-up efforts. Customers experience long waits at times, but appreciate the fast service when available and commend employees for maintaining a tidy environment despite challenges.
Pros
- fast service
- generous discounts
- cleaning efforts noted
- friendly staff
- variety of seating
Cons
- incorrect orders
- cold food items
- long wait times
- unsanitary conditions
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
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The Dunkin' Donuts location has mixed reviews, with some customers praising the fast and friendly service along with hot and fresh food. However, others have reported slow service and incorrect orders. The environment is noted for its cleanliness and casual atmosphere, making it suitable for solo dining or working on a laptop. While there are several amenities such as Wi-Fi and outdoor seating, inconsistent customer experiences suggest room for improvement in service consistency.
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2341 Brighton Henrietta Town Line Rd, Rochester, New York
The establishment offers a variety of service options including drive-through and dine-in with outdoor seating available. While the coffee is highly praised and employees are noted for their friendliness, there have been concerns about hygiene practices and inconsistent customer service experiences. The donuts generally meet expectations, though some drinks have received negative feedback due to taste. There's potential for improvement in overall cleanliness and staff attentiveness.