Dunkin' storefront

Summary

The business offers a friendly and fast service with clean surroundings, praised for its coffee and donuts. However, some customers have faced issues such as overpricing, inconsistent order accuracy, and unprofessional comments from staff. The location seems to cater well to morning commuters with quick service despite being short-staffed at times.

Pros

  • fast friendly service
  • clean environment
  • great coffee quality
  • quick breakfast options
  • kind staff members

Cons

  • overpricing issues
  • order accuracy problems
  • unprofessional comments

About

Long-running chain serving signature breakfast items & a variety of coffee drinks.

Features

Coffee Available
Breakfast Items
Delivery
Takeout
Dine-in
Parking
Wheelchair Accessible
Chain Location
Early Morning Hours

Hours

monday6AM-7PM
tuesday6AM-7PM
wednesday6AM-7PM
thursday5AM-7PM
friday6AM-7PM
saturday6:30AM-7PM
sunday6:30AM-7PM

Location

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3.8

447 W Commercial St, East Rochester, New York

Tim Hortons offers a strong lineup of coffee and donuts with generally fast service. However, there are notable issues with order accuracy and customer service responsiveness. The establishment is appreciated for its breakfast options and comfortable environment for solo work.

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Tim Hortons

3.8

908 Fairport Rd, East Rochester, New York

The establishment offers a variety of service options including delivery, drive-through, takeout, and dine-in, with highlights such as great coffee and tea selection. While some customers appreciate the convenience and friendly service, there are complaints about food quality and preparation delays. The atmosphere is casual and caters to various customer groups like college students and families.

Dunkin' logo

Dunkin'

4.3

2787 Monroe Ave, Rochester, New York

The Dunkin' on Monroe Ave has mixed reviews highlighting issues with order accuracy and cleanliness while also praising the staff's patience and clean-up efforts. Customers experience long waits at times, but appreciate the fast service when available and commend employees for maintaining a tidy environment despite challenges.

Dunkin' logo

Dunkin'

4.0

966 W Linden Ave, East Rochester, New York

The Dunkin' Donuts location has mixed reviews, with some customers praising the fast and friendly service along with hot and fresh food. However, others have reported slow service and incorrect orders. The environment is noted for its cleanliness and casual atmosphere, making it suitable for solo dining or working on a laptop. While there are several amenities such as Wi-Fi and outdoor seating, inconsistent customer experiences suggest room for improvement in service consistency.

Dunkin' logo

Dunkin'

3.7

1311 Fairport Rd, Fairport, New York

The establishment offers a mix of positive and negative experiences according to customer feedback. While some patrons appreciate the quick service and friendly staff, others criticize inconsistent food quality and unprofessional behavior. The business provides various dining options including drive-through and dine-in services.

Dunkin' logo

Dunkin'

3.9

690 Pittsford Victor Rd, Pittsford, New York

The location is part of a gas station with a hectic atmosphere but generally offers fast service and friendly staff. The coffee quality is poor, and wait times can be long for some items like bagels. However, the efficiency of order processing is praised by several customers.

Dunkin' logo

Dunkin'

4.1

1802 Penfield Rd, Penfield, New York

The Dunkin' location in Penfield generally provides friendly and fast service, though some customers have encountered issues with order accuracy and delays. Notably, while staff remains courteous even during high traffic periods, there are instances of incorrect orders and long wait times at the drive-thru. The environment is family-friendly and casual, accommodating various dining needs.

Tim Hortons logo

Tim Hortons

3.9

1580 Jefferson Rd, Rochester, New York

The business offers excellent service with fast and friendly staff, ensuring prepared food is always perfect. Customers enjoy the great coffee but express dissatisfaction with drive-thru experiences due to rudeness and high wait times. There are also concerns about inconsistent opening hours.