Summary
The Dunkin' location in Penfield generally provides friendly and fast service, though some customers have encountered issues with order accuracy and delays. Notably, while staff remains courteous even during high traffic periods, there are instances of incorrect orders and long wait times at the drive-thru. The environment is family-friendly and casual, accommodating various dining needs.
Pros
- friendly service
- fast employee response
- family-friendly atmosphere
- varied breakfast options
- convenient multiple services
Cons
- order accuracy issues
- long drive-thru wait times
- inconsistent donut availability
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
Other Donut Shops Nearby
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The establishment offers a variety of service options including delivery, drive-through, takeout, and dine-in, with highlights such as great coffee and tea selection. While some customers appreciate the convenience and friendly service, there are complaints about food quality and preparation delays. The atmosphere is casual and caters to various customer groups like college students and families.
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Amy's Apple Fritters at easyfritters.com
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The business offers a friendly and fast service with clean surroundings, praised for its coffee and donuts. However, some customers have faced issues such as overpricing, inconsistent order accuracy, and unprofessional comments from staff. The location seems to cater well to morning commuters with quick service despite being short-staffed at times.
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The Dunkin' on Monroe Ave has mixed reviews highlighting issues with order accuracy and cleanliness while also praising the staff's patience and clean-up efforts. Customers experience long waits at times, but appreciate the fast service when available and commend employees for maintaining a tidy environment despite challenges.