Summary
Tim Hortons is praised for its high-quality coffee and breakfast items, particularly the maple donuts and sandwiches which outshine competitors. The service is noted to be fast and friendly, and the cleanliness of the establishment is commended. However, there are significant issues with order accuracy, specifically regarding coffee preparation. Additionally, some customers experienced problems with mobile orders not being fulfilled correctly.
Pros
- excellent maple donuts
- fast friendly service
- clean environment
- great coffee quality
- variety of breakfast options
Cons
- inconsistent order accuracy
- mobile order fulfillment issues
About
Canadian chain for signature premium-blend coffee, plus light fare, pastries & breakfast sandwiches.
Features
Hours
Location
Other Donut Shops Nearby
Dunkin'
1691 East Ave, Rochester, New York
The reviews for Dunkin' Donuts present a mixed experience. Positive feedback highlights the quality of coffee and donuts, along with fast and friendly service in a clean environment. However, several customers report issues such as inconsistent order accuracy and poor customer service during busy times. The business offers various amenities including outdoor seating and diverse payment options.
Kim's Donut-N-Diner
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The business offers a casual dining experience with options for takeout and dine-in services. While some customers appreciate the great coffee and desserts, others have criticized the food quality, noting issues like stale taste and poor customer service. Pricing is also seen as high compared to nearby alternatives. The establishment features free street parking and accepts various payment methods.
Dunkin'
300 Monroe Ave, Rochester, New York
The business offers a satisfactory coffee and breakfast experience with accessible services and fast drive-through options. However, some customers have reported issues with customer service and order accuracy. The establishment features various dining options including delivery and outdoor seating.
Donuts Delite
1700 Culver Rd, Rochester, New York
The diner offers a charming retro atmosphere with a unique twist of donuts alongside traditional breakfast items. Reviews highlight the quality and variety of donuts, especially apple fritters, as well as solid breakfast options like frittatas. While service is generally friendly, some customers find it slow. The menu appeals to various tastes, though certain items may not meet everyone's expectations.
Dunkin'
89 State St, Rochester, New York
This Dunkin' location offers consistently prepared mobile orders and fresh donuts with good coffee quality, setting it apart from other downtown Rochester options. While the service is reliable, there are concerns about customer service lapses and food preparation issues like missing ingredients and burnt items. The lack of parking remains a significant drawback for this store.
Dunkin'
2299 Culver Rd, Rochester, New York
The location offers friendly service and a pleasant atmosphere but has issues with order accuracy and wait times. Employees sometimes seem disengaged, impacting customer satisfaction despite the positive environment. While the staff's efforts are generally appreciated, there are concerns about food presentation and efficiency in service delivery.
Dunkin'
2787 Monroe Ave, Rochester, New York
The Dunkin' on Monroe Ave has mixed reviews highlighting issues with order accuracy and cleanliness while also praising the staff's patience and clean-up efforts. Customers experience long waits at times, but appreciate the fast service when available and commend employees for maintaining a tidy environment despite challenges.
Dunkin'
1425 Portland Ave, Rochester, New York
Reviews for this Dunkin' location are mixed. Some customers enjoy the coffee and friendly service, while others criticize the staff's attitude and cleanliness. The service is noted to be slow at times, affecting food quality and customer experience. Despite these issues, there are mentions of some satisfying experiences with drinks and pastries.