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Summary
Reviews of the establishment present a mixed picture with some customers experiencing excellent service and product quality while others encounter significant issues such as incorrect orders and unprofessional staff behavior. The business offers a variety of services including curbside pickup, delivery, drive-through, takeout, and dine-in options, along with a range of dining choices from breakfast to dessert. It boasts good accessibility features like wheelchair-accessible entrances, parking, restrooms, and seating areas.
Pros
- Excellent holiday cookie latte
- Great customer service (occasionally)
- Wide variety of offerings
- Accessible facilities
- Family-friendly environment
Cons
- Inconsistent order accuracy
- Unprofessional staff behavior
- Lack of gluten-free options
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
Other Donut Shops Nearby
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Rise'n Roll Bakery
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The bakery offers a wide variety of delicious baked goods, particularly renowned for their traditional and gourmet donuts. Customers appreciate the friendly service, clean environment, and diverse seating options that enhance the overall experience. Notably, they also provide coffee and breakfast items, catering to early morning visitors. While there are ample vegan and gluten-free options, some reviewers noted high prices as a drawback. The bakery is family-friendly with amenities like gender-neutral restrooms and free parking.
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Carls Donuts & Bakery & Fat Guys Pizza
7481 E US Hwy 36 Suite B, Avon, Indiana
Carls Donuts is praised for its delicious and fresh doughnuts, which are a standout feature according to multiple reviewers. The service is noted for being friendly and fast, with the establishment also offering a clean environment. While there are some concerns about inconsistent kitchen service in their restaurant area, the donuts themselves receive high marks for quality and taste. The location provides various dining options including dine-in, takeout, and delivery.
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Thorntons
6880 W Washington St, Indianapolis, Indiana
Thorntons has made significant improvements with a new manager who has positively impacted the cleanliness and stock levels of the store. Despite these enhancements, there are concerns about mold in the fountain drinks and poor customer service experiences. Additionally, issues with parking lot cleanliness and pricing have been noted by customers.
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Parlor Doughnuts
5201 E US Hwy 36, Avon, Indiana
This donut shop offers a unique and upscale experience with soft, large, and gourmet-style donuts that are highly recommended by patrons. The service is described as friendly and efficient, contributing to a pleasant visit. While the ambiance is charming, there are some concerns about high prices and limited seating availability. Despite these drawbacks, the variety of offerings extends beyond traditional donuts to pastries.
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Jack's Donuts of Plainfield
2230 Stafford Rd #195, Plainfield, Indiana
The establishment is praised for its friendly staff and delicious donuts, particularly noting the quality of cake donuts like Applesauce and Chocolate. While some customers have experienced long wait times in the drive-thru, others highlight the efficient service even during busy periods. However, there are concerns about inconsistent business hours as per online listings. The environment is clean, with a variety of services including dine-in, takeout, and delivery options available.
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Dunkin'
2120 Stafford Rd, Plainfield, Indiana
Customers appreciate the friendly service and efficiency at this location, especially during busy times. The chai lattes and coffee receive high praise for their quality. However, there are concerns about food safety and hygiene with some menu items. Accessibility features like wheelchair access enhance the dining experience.
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Al's Donuts
311 W Main St, Plainfield, Indiana
This donut shop offers a delightful variety of freshly made, delicious flavors that appeal to a wide range of tastes. Known for its small-town charm and exceptional service, it operates as a family-owned business with a focus on quality over quantity. Customers appreciate the handmade nature of each donut, although they must be mindful of limited operating hours and cash-only transactions.
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Thorntons
5760 Crawfordsville Rd, Speedway, Indiana
The gas station is appreciated for its friendly and helpful staff, clean restrooms, and convenient services like ATM and credit card payments. However, customers have reported issues with receipt printing at pumps and a lack of food variety on some occasions. Despite these minor setbacks, the overall experience remains positive due to courteous service.