Thorntons

5716 Crawfordsville Rd, Speedway, Indiana

The establishment offers a variety of delicious donuts and pastries that are well-loved by customers for their freshness and quality. However, there are recurring complaints about poor customer service, including inattentive staff and communication issues. The location provides multiple dining options with free parking, but the service experience can be inconsistent.

5310 W 10th St, Indianapolis, Indiana

The business receives positive feedback for its helpful staff and tidy environment. Customers appreciate the fast service during busy times and find the store clean both inside and out. The presence of an ATM machine that is quickly accessible upon entry is noted as a convenience. However, there are some issues with the fuel pumps not accepting phone numbers for discounts, causing inconvenience. Additionally, parking may be challenging despite being free.

6880 W Washington St, Indianapolis, Indiana

Thorntons has made significant improvements with a new manager who has positively impacted the cleanliness and stock levels of the store. Despite these enhancements, there are concerns about mold in the fountain drinks and poor customer service experiences. Additionally, issues with parking lot cleanliness and pricing have been noted by customers.

805 W 10th St, Indianapolis, Indiana

The doughnut shop offers a variety of exceptional flavors with both vegan and gluten-free options. The friendly staff and clean environment enhance the customer experience. However, some customers have concerns about parking availability and high prices for certain specialty items.

9839 E US Hwy 36, Avon, Indiana

Reviews of the establishment present a mixed picture with some customers experiencing excellent service and product quality while others encounter significant issues such as incorrect orders and unprofessional staff behavior. The business offers a variety of services including curbside pickup, delivery, drive-through, takeout, and dine-in options, along with a range of dining choices from breakfast to dessert. It boasts good accessibility features like wheelchair-accessible entrances, parking, restrooms, and seating areas.

9263 E US Hwy 36, Avon, Indiana

The bakery offers a wide variety of delicious baked goods, particularly renowned for their traditional and gourmet donuts. Customers appreciate the friendly service, clean environment, and diverse seating options that enhance the overall experience. Notably, they also provide coffee and breakfast items, catering to early morning visitors. While there are ample vegan and gluten-free options, some reviewers noted high prices as a drawback. The bakery is family-friendly with amenities like gender-neutral restrooms and free parking.

135 W Market St, Indianapolis, Indiana

This donut shop offers a cozy and inviting atmosphere with a selection of delicious donuts and coffee that appeals to many customers. While some visitors appreciate the quality of specific items like glazed donuts and apple fritters, others have noted issues such as dryness in certain products and inconsistent freshness. The service experience varies, ranging from friendly interactions to instances of poor customer relations. Despite some challenges, including limited seating options, patrons enjoy quick visits for solo dining or grab-and-go moments.

6260 Intech Commons Dr Suite A, Indianapolis, Indiana

Jack's donuts are generally praised for their variety and quality, with some reviews highlighting the delightful flavors like red velvet and cream-filled fruity pebbles. Customers appreciate the fast service and cleanliness of the locations. However, there have been occasional complaints about freshness, particularly in rolls and specific types of donuts. The coffee is noted as weak by one reviewer. Despite these issues, the establishment maintains a reputation for friendly staff and diverse offerings.