Dunkin' logo

Dunkin'

(3.5)

237 North St, Bennington, Vermont

Dunkin' storefront

Summary

The business offers quick service with great coffee and donuts, appreciated for its fast curbside pickup and drive-through options. However, there are concerns about inconsistent service quality and delays in order fulfillment. The atmosphere is casual, suitable for a variety of customers, including college students and families. Accessibility features support those needing wheelchair access.

Pros

  • excellent coffee
  • quick curbside pickup
  • casual dining atmosphere
  • variety of seating options
  • fast drive-through service

Cons

  • inconsistent service quality
  • long order fulfillment times
  • unprofessional staff behavior

About

Long-running chain serving signature breakfast items & a variety of coffee drinks.

Features

Coffee Available
Breakfast Items
Delivery
Takeout
Dine-in
Drive-thru
Parking
Wheelchair Accessible

Hours

monday4AM-7PM
tuesday4AM-7PM
wednesday4AM-7PM
thursday4AM-7PM
friday4AM-7PM
saturday4AM-7PM
sunday4AM-7PM

Location

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The business offers a range of services including dine-in and takeout options, and is popular for breakfast and solo dining with good Wi-Fi access. However, there are complaints about inconsistent service quality, particularly in handling customer orders correctly, such as incorrect coffee preparation or inclusion of unwanted ingredients like cheese. The interior cleanliness has also been criticized by some customers.

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The establishment offers a casual atmosphere with good seating and diverse service options including dine-in and drive-through. While it provides fast service and an inviting environment, there are issues with customer service consistency and order accuracy, leading to dissatisfaction among some customers.

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The reviews indicate frequent order errors and poor customer service at this Dunkin' location. Customers often experience delays and incorrect orders, whether ordering through the app, drive-thru, or walk-in. Despite these issues, some customers appreciate the coffee quality. The establishment offers various dining options and amenities but has significant room for improvement in staff training and efficiency.