Dunkin'
1113 Farmington Ave, Berlin, Connecticut
Phone: +1 860-828-0083
Website: locations.dunkindonuts.com
Summary
The establishment offers a mixed experience with strong points in coffee quality and service friendliness but struggles significantly with consistency in food preparation and customer engagement. While some customers appreciate the clean environment and fast service, others are dissatisfied with burnt food items and poor coffee taste. The drive-thru service seems particularly problematic, as staff have been noted to neglect in-store patrons.
Pros
- clean environment
- fast friendly service
- great coffee quality when done right
Cons
- inconsistent coffee taste
- burnt food items
- neglectful staff during drive-thru
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
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