Summary
The establishment has mixed reviews with some praising the friendly and accommodating service at times, while others criticize poor customer interactions, including rude behavior from staff members. Issues with order accuracy and customer service are noted, but the overall offerings include a variety of dining options and accessible amenities.
Pros
- fast and accommodating service
- variety of dining options
- accessible amenities
- good for working on laptop
- family-friendly atmosphere
Cons
- rude staff interactions
- order inaccuracies
- poor customer service
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
Other Donut Shops Nearby
Dunkin'
11001 Manklin Creek Rd Unit 1, Berlin, Maryland
The service at this establishment has been criticized for multiple issues including poor customer interaction and errors in order fulfillment. Several customers reported being given incorrect orders or experiencing unprofessional behavior from staff members. Despite these setbacks, the business offers a range of services including drive-through and dine-in options, with an accessible environment.
The Original Fractured Prune
12507 Sunset Ave #12, Ocean City, Maryland
The donut shop offers a delightful and customizable experience with freshly baked treats that are highly praised for their quality and taste. The service is friendly and welcoming, with staff often going out of their way to enhance the customer experience. While there are several positive aspects, some reviews mention higher prices and potential parking challenges.
Dunkin'
White Marlin Mall, 12641 Ocean Gateway, Ocean City, Maryland
The establishment offers a range of services including coffee and breakfast options, but faces criticism for customer service issues and inconsistent food quality. Despite these setbacks, there are instances of commendable employee efforts in resolving customer problems.
Dunkin'
201 26th St, Ocean City, Maryland
The establishment offers a good variety of donuts and great coffee, making it popular for breakfast and solo dining. Service at the drive-thru may sometimes lack consistency, and there are complaints about high prices for drinks with insufficient ice. The environment is clean and family-friendly, accommodating both kids and pets outside.
Fractured Prune
2808 Philadelphia Ave, Ocean City, Maryland
The donuts are a standout feature with their delicious taste and variety, although the flavors can sometimes be difficult to distinguish. The service experience leaves much to be desired due to high prices, slow and awkward processes, and cleanliness issues. Despite these drawbacks, there's potential for improvement, particularly in pricing transparency and overall ambiance.
The Orginal Fractured Prune
5601 Coastal Hwy, Ocean City, Maryland
Fractured Prune is praised for its delicious and freshly made donuts with a variety of flavors. The staff is consistently noted for their friendliness and efficiency. The locations are clean, adding to the positive experience. However, concerns have been raised about the limited size of donuts relative to their price.
Dunkin'
11901 Coastal Hwy, Ocean City, Maryland
The establishment offers a variety of quality food and beverages with fast, friendly service in a clean environment. The coffee is highly praised for its flavor, though some past offerings are no longer available on the menu. While prices are noted to be high, the location's convenient amenities include Baskin Robbins ice cream shop and drive-thru availability. Parking can be challenging due to one-way street arrangements.
Dunkin'
36450 Tidal Rd #1, Selbyville, Delaware
The Dunkin Donuts location offers a variety of services including dine-in and drive-thru options with consistently fast service. Reviews highlight friendly staff and clean environments, but note some confusion in parking logistics. Customers appreciate the delicious donuts and efficient counter service.