Dunkin' logo

Dunkin'

(3.8)

White Marlin Mall, 12641 Ocean Gateway, Ocean City, Maryland

Dunkin' storefront

Summary

The establishment offers a range of services including coffee and breakfast options, but faces criticism for customer service issues and inconsistent food quality. Despite these setbacks, there are instances of commendable employee efforts in resolving customer problems.

Pros

  • wide variety of offerings
  • good Wi-Fi connectivity
  • family-friendly environment
  • friendly employee initiative
  • casual atmosphere

Cons

  • poor food quality
  • negative interactions with staff
  • long wait times for assistance

About

Long-running chain serving signature breakfast items & a variety of coffee drinks.

Features

Coffee Available
Breakfast Items
Delivery
Takeout
Dine-in
Drive-thru
Parking
Wheelchair Accessible
Chain Location
Early Morning Hours

Hours

monday6AM-6PM
tuesday6AM-6PM
wednesday6AM-6PM
thursday6AM-6PM
friday6AM-6PM
saturday6AM-6PM
sunday6AM-6PM

Location

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The donut shop offers a delightful and customizable experience with freshly baked treats that are highly praised for their quality and taste. The service is friendly and welcoming, with staff often going out of their way to enhance the customer experience. While there are several positive aspects, some reviews mention higher prices and potential parking challenges.

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The establishment offers a good variety of donuts and great coffee, making it popular for breakfast and solo dining. Service at the drive-thru may sometimes lack consistency, and there are complaints about high prices for drinks with insufficient ice. The environment is clean and family-friendly, accommodating both kids and pets outside.

Fractured Prune logo

Fractured Prune

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The donuts are a standout feature with their delicious taste and variety, although the flavors can sometimes be difficult to distinguish. The service experience leaves much to be desired due to high prices, slow and awkward processes, and cleanliness issues. Despite these drawbacks, there's potential for improvement, particularly in pricing transparency and overall ambiance.

The Orginal Fractured Prune logo

The Orginal Fractured Prune

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Fractured Prune is praised for its delicious and freshly made donuts with a variety of flavors. The staff is consistently noted for their friendliness and efficiency. The locations are clean, adding to the positive experience. However, concerns have been raised about the limited size of donuts relative to their price.

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3.8

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The service at this establishment has been criticized for multiple issues including poor customer interaction and errors in order fulfillment. Several customers reported being given incorrect orders or experiencing unprofessional behavior from staff members. Despite these setbacks, the business offers a range of services including drive-through and dine-in options, with an accessible environment.

Dunkin' logo

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4.0

10128 Old Ocean City Blvd, Berlin, Maryland

The establishment has mixed reviews with some praising the friendly and accommodating service at times, while others criticize poor customer interactions, including rude behavior from staff members. Issues with order accuracy and customer service are noted, but the overall offerings include a variety of dining options and accessible amenities.

Dunkin' logo

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4.2

11901 Coastal Hwy, Ocean City, Maryland

The establishment offers a variety of quality food and beverages with fast, friendly service in a clean environment. The coffee is highly praised for its flavor, though some past offerings are no longer available on the menu. While prices are noted to be high, the location's convenient amenities include Baskin Robbins ice cream shop and drive-thru availability. Parking can be challenging due to one-way street arrangements.

Oc Donut’s 138th st logo

Oc Donut’s 138th st

5.0

13804 Coastal Hwy, Ocean City, Maryland

Customers praise the donuts for their freshness and quality, with several mentioning them as some of the best they've had. The business offers freshly made doughnuts, coffee, and breakfast items, contributing to a positive dining experience. Reviews highlight excellent service, especially regarding food safety concerns. However, there are no explicit mentions of vegan or gluten-free options.