Dunkin' logo

Dunkin'

(3.5)

895 Morton St, Boston, Massachusetts

Dunkin' storefront

Summary

The business offers a welcoming atmosphere with friendly staff and fresh coffee, but has significant drive-thru issues. Customers report long wait times despite mobile ordering, and unprofessional behavior from staff. However, the dine-in experience is praised for its upbeat environment. Accessibility features are well-equipped, enhancing customer satisfaction for those needing special accommodations.

Pros

  • friendly staff
  • fresh coffee
  • welcoming atmosphere
  • organized service
  • good accessibility

Cons

  • long drive-thru wait
  • unprofessional staff behavior
  • inconsistent drive-thru availability

About

Long-running chain serving signature breakfast items & a variety of coffee drinks.

Features

Coffee Available
Breakfast Items
Delivery
Takeout
Dine-in
Drive-thru
Parking
Wheelchair Accessible

Hours

monday5AM-8PM
tuesday5AM-8PM
wednesday5AM-8PM
thursday5AM-8PM
friday5AM-8PM
saturday5AM-8PM
sunday5AM-8PM

Location

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4.0

1621 Blue Hill Ave, Mattapan, Massachusetts

The business offers a mix of experiences with some customers appreciating the quality of coffee and sandwiches while others criticize the service and pricing consistency. There are both positive remarks about the staff's ability to customize orders accurately and negative comments regarding rudeness and unprofessional behavior. Despite issues in customer service, the establishment provides several dining options and amenities.

Dunkin' logo

Dunkin'

4.1

2290 Dorchester Ave, Dorchester, Massachusetts

The business generally offers fast service and a clean environment but struggles with order accuracy and customer service attentiveness. Customers have reported multiple instances of incorrect orders and poor communication between staff and patrons. Despite these issues, the establishment maintains some positive aspects such as its cleanliness and efficient handling under busy conditions.

Dunkin' logo

Dunkin'

3.8

1931 Dorchester Ave, Dorchester, Massachusetts

The establishment receives mixed reviews with some patrons appreciating the fast service and breakfast items, while others criticize poor management and inconsistent order fulfillment. Despite offering a variety of dining options and accessibility features, customer experiences vary greatly in terms of staff interaction and food quality.

Dunkin' logo

Dunkin'

3.9

684 American Legion Hwy, Roslindale, Massachusetts

The Dunkin' Donuts location has mixed reviews regarding service and food quality. While some customers praise the coffee and quick bites, others express dissatisfaction with staff behavior and expired ingredients in their beverages. The establishment offers a range of services including drive-thru and dine-in options, and is family-friendly.

Dunkin' logo

Dunkin'

4.0

1580-A Dorchester Ave, Dorchester, Massachusetts

The establishment is known for its efficient service and great coffee, making it a favorite for both day and night visitors. Customers appreciate the friendly staff and convenience of ordering through an app. However, there are concerns about inconsistent quality in pastries and breakfast items. The business offers various dining options, including dine-in, takeout, and delivery, with free parking available.

Dunkin' logo

Dunkin'

4.0

7 Walk Hill St, Jamaica Plain, Massachusetts

The business offers friendly service and good coffee, but has faced criticism for inconsistent quality and accessibility issues. Some customers appreciate the clean environment and fast service, while others note problems with parking availability and high prices. Accessibility remains a concern, especially during adverse conditions.

Dunkin' logo

Dunkin'

3.9

719 Gallivan Blvd, Dorchester, Massachusetts

The Dunkin' Donuts location reviewed here has mixed feedback with several negative aspects noted by customers. Consistently slow service and incorrect orders are highlighted in multiple reviews, suggesting operational inefficiencies. Additionally, concerns regarding hygiene and employee behavior have been raised. On the positive side, there is a longstanding loyalty among some customers due to past satisfactory experiences.

Dunkin' logo

Dunkin'

3.8

456 Blue Hill Ave, Dorchester, Massachusetts

The business offers a variety of services including coffee, breakfast items, and quick bites with an emphasis on fast service and friendly staff. The environment is casual and family-friendly, though the drive-thru line can be lengthy. Customers appreciate the quality of food and drinks but have noted inconsistencies in service times and occasional unavailability of popular menu items like cold brew.