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Dunkin'
1621 Blue Hill Ave, Mattapan, Massachusetts
Phone: +1 617-696-3300
Website: locations.dunkindonuts.com
Summary
The business offers a mix of experiences with some customers appreciating the quality of coffee and sandwiches while others criticize the service and pricing consistency. There are both positive remarks about the staff's ability to customize orders accurately and negative comments regarding rudeness and unprofessional behavior. Despite issues in customer service, the establishment provides several dining options and amenities.
Pros
- quality coffee
- good breakfast items
- customizable orders
- variety of offerings
- wheelchair accessible
Cons
- inconsistent pricing
- rude staff
- long waits
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
Other Donut Shops Nearby
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Dunkin'
895 Morton St, Boston, Massachusetts
The business offers a welcoming atmosphere with friendly staff and fresh coffee, but has significant drive-thru issues. Customers report long wait times despite mobile ordering, and unprofessional behavior from staff. However, the dine-in experience is praised for its upbeat environment. Accessibility features are well-equipped, enhancing customer satisfaction for those needing special accommodations.
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Dunkin'
942 Hyde Park Ave, Hyde Park, Massachusetts
The Dunkin' location has generally positive feedback for its coffee and friendly service. Customers appreciate the clean environment and professional staff, but there are notable issues with order accuracy, particularly with coffee flavors. The establishment offers a variety of services including drive-through, dine-in, and delivery options.
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Dunkin'
2290 Dorchester Ave, Dorchester, Massachusetts
The business generally offers fast service and a clean environment but struggles with order accuracy and customer service attentiveness. Customers have reported multiple instances of incorrect orders and poor communication between staff and patrons. Despite these issues, the establishment maintains some positive aspects such as its cleanliness and efficient handling under busy conditions.
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Dunkin'
684 American Legion Hwy, Roslindale, Massachusetts
The Dunkin' Donuts location has mixed reviews regarding service and food quality. While some customers praise the coffee and quick bites, others express dissatisfaction with staff behavior and expired ingredients in their beverages. The establishment offers a range of services including drive-thru and dine-in options, and is family-friendly.
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Dunkin'
1200 Hyde Park Ave, Hyde Park, Massachusetts
The business receives high praise for its exceptional service and friendly staff, with specific mentions of memorable interactions and consistently great service over the years. Customers also appreciate the quality of their donuts and coffee, though there are occasional complaints about order accuracy. Overall, this location is favored for its warm atmosphere and dedicated employees.
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Dunkin'
1931 Dorchester Ave, Dorchester, Massachusetts
The establishment receives mixed reviews with some patrons appreciating the fast service and breakfast items, while others criticize poor management and inconsistent order fulfillment. Despite offering a variety of dining options and accessibility features, customer experiences vary greatly in terms of staff interaction and food quality.
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Dunkin'
4175 Washington St, Roslindale, Massachusetts
The business offers good coffee and fast service but suffers from inconsistent staff behavior. Multiple customers have reported rude interactions with specific employees, affecting their overall experience. Operational issues include machines being allegedly 'out of order' to avoid preparation. Despite these challenges, the establishment provides various convenient options like curbside pickup and diverse dining choices.
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Dunkin'
7 Walk Hill St, Jamaica Plain, Massachusetts
The business offers friendly service and good coffee, but has faced criticism for inconsistent quality and accessibility issues. Some customers appreciate the clean environment and fast service, while others note problems with parking availability and high prices. Accessibility remains a concern, especially during adverse conditions.