Dunkin'

409 Harvard St, Brookline, Massachusetts

Union Square Donuts is praised for its variety of high-quality donuts and excellent customer service, with several reviewers expressing satisfaction with the staff's friendliness and fast service. Some customers enjoyed specific flavors like Boston cream and appreciated the vegan options, while others were less impressed by certain fillings. The establishment offers a clean environment with indoor seating available, though parking is noted as limited.

8 Harvard St, Brookline, Massachusetts

The Dunkin' location has faced several customer service issues, leading to dissatisfaction among patrons. Frequent problems with incorrect orders and lack of responsiveness from staff have been highlighted in multiple reviews. Despite these challenges, customers appreciate the quality coffee and convenience of options like curbside pickup and delivery. However, the negative experiences seem to overshadow the positives, suggesting a decline in service standards over time.

210 Harvard Ave, Allston, Massachusetts

The service at this location is generally friendly and accommodating, with a comfortable environment that supports various dining options throughout the day. However, some customers have experienced difficulties with ordering and inconsistent availability of certain products like coffee. The location's accessibility features are well-regarded, though there were isolated instances of customer service issues.

457 Brookline Ave Deaconess Hospital, Boston, Massachusetts

The establishment has mixed customer feedback highlighting issues with service and order accuracy, yet some praise the afternoon crew for exceptional service. Customers have reported dissatisfaction due to unfilled orders and a lack of change during transactions. Despite these complaints, the venue is recognized for its coffee offerings and cleanliness.

350 Longwood Ave, Boston, Massachusetts

The establishment offers a variety of services including dine-in and takeout with consistently friendly staff. However, there are frequent issues with organization and service speed, affecting customer satisfaction. Reviews highlight both the positive aspects like quick service on high-traffic days and negatives such as cold food and unprofessional interactions.

265 Boylston St, Brookline, Massachusetts

Dunkin' provides a vibrant atmosphere and offers popular items like apple cider and breakfast options that delight regular customers. While most experiences are positive, there have been occasional complaints about portion sizes. It stands out for its accessibility features and variety of services.

In East Campus, 330 Brookline Ave, Boston, Massachusetts

This Dunkin Donuts express location is appreciated for its convenient positioning and excellent service quality, particularly regarding coffee and donut offerings like the donut sticks. While it offers a fast service environment, some customers find the prices high, and there are limitations such as early closing times and lack of dine-in options. The business is family-friendly with various service options including curbside pickup and delivery.

775 Commonwealth Ave Boston University, Boston, Massachusetts

The convenience store-based Dunkin’ location offers a clean environment with friendly and efficient service. Despite having some operational issues, particularly with coffee consistency, the staff works hard to ensure quick service. The food is typical of Dunkin’, maintaining quality in sandwiches and other items.