Dunkin'

8 Harvard St, Brookline, Massachusetts

The Dunkin' location has faced several customer service issues, leading to dissatisfaction among patrons. Frequent problems with incorrect orders and lack of responsiveness from staff have been highlighted in multiple reviews. Despite these challenges, customers appreciate the quality coffee and convenience of options like curbside pickup and delivery. However, the negative experiences seem to overshadow the positives, suggesting a decline in service standards over time.

37 S Huntington Ave #2, Boston, Massachusetts

The establishment offers a range of services including delivery and dine-in options with casual atmosphere and family-friendly crowd. Highlights include great coffee and breakfast popularity. However, customer service issues such as order theft, rude staff behavior, and long wait times due to online orders are significant concerns.

1316 Beacon St, Brookline, Massachusetts

The reviews for this Dunkin' location are mixed, with some customers expressing dissatisfaction with customer service and cleanliness while others praise the staff's patience and coffee quality. Issues such as rude behavior from employees and poor food hygiene were highlighted, alongside positive remarks about friendly service in certain instances. The establishment offers a variety of services including dine-in, takeout, and delivery.

457 Brookline Ave Deaconess Hospital, Boston, Massachusetts

The establishment has mixed customer feedback highlighting issues with service and order accuracy, yet some praise the afternoon crew for exceptional service. Customers have reported dissatisfaction due to unfilled orders and a lack of change during transactions. Despite these complaints, the venue is recognized for its coffee offerings and cleanliness.

350 Longwood Ave, Boston, Massachusetts

The establishment offers a variety of services including dine-in and takeout with consistently friendly staff. However, there are frequent issues with organization and service speed, affecting customer satisfaction. Reviews highlight both the positive aspects like quick service on high-traffic days and negatives such as cold food and unprofessional interactions.

409 Harvard St, Brookline, Massachusetts

Union Square Donuts is praised for its variety of high-quality donuts and excellent customer service, with several reviewers expressing satisfaction with the staff's friendliness and fast service. Some customers enjoyed specific flavors like Boston cream and appreciated the vegan options, while others were less impressed by certain fillings. The establishment offers a clean environment with indoor seating available, though parking is noted as limited.

1631 Tremont St, Boston, Massachusetts

The business offers great coffee and a pleasant atmosphere with friendly service. However, it often experiences high customer volume leading to stock shortages and occasional burnt items in food preparation. The establishment provides multiple service options including mobile order corrections.

In East Campus, 330 Brookline Ave, Boston, Massachusetts

This Dunkin Donuts express location is appreciated for its convenient positioning and excellent service quality, particularly regarding coffee and donut offerings like the donut sticks. While it offers a fast service environment, some customers find the prices high, and there are limitations such as early closing times and lack of dine-in options. The business is family-friendly with various service options including curbside pickup and delivery.