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Dunkin'

(3.4)

69 Middlesex Turnpike, Burlington, Massachusetts

Dunkin' storefront

Summary

The establishment has several recurring issues with staff attentiveness and order accuracy, leading to customer dissatisfaction. Despite being located in a convenient area, the service lacks professionalism, and employees often seem confused or uninterested. While there are positives like free parking and family-friendly amenities, these do not outweigh the negative experiences shared by customers.

Pros

  • free parking available
  • family-friendly environment
  • variety of offerings

Cons

  • unprofessional staff
  • order mistakes frequent

About

Long-running chain serving signature breakfast items & a variety of coffee drinks.

Features

Coffee Available
Breakfast Items
Delivery
Takeout
Dine-in
Parking
Wheelchair Accessible
Chain Location

Hours

monday5AM-7PM
tuesday5AM-7PM
wednesday5AM-7PM
thursday5AM-7PM
friday5AM-7PM
saturday6AM-7PM
sunday6AM-7PM

Location

Other Donut Shops Nearby

Dunkin' logo

Dunkin'

3.5

10 Wall St, Burlington, Massachusetts

The business has received mixed feedback regarding service and food availability. Customers appreciate the friendly staff and good coffee but criticize slow service, incorrect orders, and hygiene concerns. Issues with supply shortages have also been noted.

Dunkin' logo

Dunkin'

4.1

277 Bedford St, Lexington, Massachusetts

This Dunkin' location offers consistently good ice coffee, praised for its quality by regular visitors. However, some customers have encountered issues with staff unfamiliarity and poor customer service experiences. Despite these challenges, the establishment maintains a family-friendly atmosphere with reliable quick-service options.

Dunkin' logo

Dunkin'

4.1

Four Corners, 185 Cambridge Rd, Woburn, Massachusetts

The Dunkin' Donuts location receives mixed reviews with varied experiences. Some customers appreciate the friendly service and excellent coffee, while others criticize the stale products and rude staff behavior. The environment is generally clean and family-friendly, but parking limitations and high prices are noted cons.

Dunkin' logo

Dunkin'

3.9

240 Middlesex Turnpike Ext, Burlington, Massachusetts

The Dunkin' location on Middlesex Turnpike Ext. in Burlington, MA offers a modern and clean environment with fast service, especially at the drive-thru. The coffee and donuts are praised for their quality, though there have been inconsistencies with food orders and customer service experiences. While some customers enjoy the friendly staff and delicious menu items like hash browns, others note issues such as lack of ice water availability and long wait times despite a busy location.

Dunkin' logo

Dunkin'

4.0

10 Woburn St, Lexington, Massachusetts

The business is well-regarded for its fast and friendly service, along with a casual atmosphere that includes popular offerings like great coffee and breakfast options. However, some customers have reported issues with order accuracy and staff behavior. The location benefits from family-friendly amenities and multiple dining options.

Dunkin' logo

Dunkin'

3.3

308 Great Rd, Bedford, Massachusetts

The establishment offers a mix of positive and negative experiences. Some patrons appreciate the fast and friendly service along with clean surroundings. However, there are reports of rude staff and unsanitary food handling practices that significantly detract from the dining experience. Customers also express dissatisfaction with the high prices. While some reviews mention improvements under new management, others highlight persistent issues like poor customer interactions.

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Dunkin'

4.2

Horn Pond Plaza, 400 Cambridge Rd, Woburn, Massachusetts

The Dunkin' Donuts location reviewed generally offers a pleasant experience with friendly and engaging staff, contributing to its welcoming atmosphere. Several reviewers appreciated the quality of service and coffee, though one noted a decline in professionalism due to younger employees misbehaving on headsets. The environment is clean and suitable for various dining options including breakfast, lunch, and dinner. However, there are concerns about potential inconsistencies in customer interaction.

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Dunkin'

3.6

373 Waltham St, Lexington, Massachusetts

The business has mixed reviews with some customers expressing dissatisfaction due to rude service and inconsistent product quality. While there are positive mentions of the convenience and offerings like coffee, several negative experiences highlight issues such as poor customer interaction and unexpected charges.