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Dunkin'
240 Middlesex Turnpike Ext, Burlington, Massachusetts
Phone: +1 978-488-5569
Website: locations.dunkindonuts.com
Summary
The Dunkin' location on Middlesex Turnpike Ext. in Burlington, MA offers a modern and clean environment with fast service, especially at the drive-thru. The coffee and donuts are praised for their quality, though there have been inconsistencies with food orders and customer service experiences. While some customers enjoy the friendly staff and delicious menu items like hash browns, others note issues such as lack of ice water availability and long wait times despite a busy location.
Pros
- fast drive-thru service
- high-quality coffee
- fresh donuts
- friendly staff
- modern clean environment
Cons
- inconsistent food quality
- long wait times
- poor customer service
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
Other Donut Shops Nearby
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Dunkin'
308 Great Rd, Bedford, Massachusetts
The establishment offers a mix of positive and negative experiences. Some patrons appreciate the fast and friendly service along with clean surroundings. However, there are reports of rude staff and unsanitary food handling practices that significantly detract from the dining experience. Customers also express dissatisfaction with the high prices. While some reviews mention improvements under new management, others highlight persistent issues like poor customer interactions.
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Dunkin'
69 Middlesex Turnpike, Burlington, Massachusetts
The establishment has several recurring issues with staff attentiveness and order accuracy, leading to customer dissatisfaction. Despite being located in a convenient area, the service lacks professionalism, and employees often seem confused or uninterested. While there are positives like free parking and family-friendly amenities, these do not outweigh the negative experiences shared by customers.
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Dunkin'
729 Boston Rd, Billerica, Massachusetts
The drive-through service is consistently slow and frustrating for customers, with multiple complaints about rude staff and repeated order requests. The quality of the food and beverages is also criticized, particularly regarding poorly made coffee and sandwiches. Despite these issues, the establishment offers a range of services including curbside pickup, delivery, and dine-in options, along with various dining times and vegetarian offerings.
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Dunkin'
10 Wall St, Burlington, Massachusetts
The business has received mixed feedback regarding service and food availability. Customers appreciate the friendly staff and good coffee but criticize slow service, incorrect orders, and hygiene concerns. Issues with supply shortages have also been noted.
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Dunkin'
277 Bedford St, Lexington, Massachusetts
This Dunkin' location offers consistently good ice coffee, praised for its quality by regular visitors. However, some customers have encountered issues with staff unfamiliarity and poor customer service experiences. Despite these challenges, the establishment maintains a family-friendly atmosphere with reliable quick-service options.
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Dunkin'
In Mobil Gas Station, 612 Middlesex Turnpike, Billerica, Massachusetts
The establishment offers a variety of services including drive-through, curbside pickup, and dine-in options with an emphasis on breakfast and coffee. Customers appreciate the fast service for some orders and customizable food items. However, there are consistent complaints about long wait times, incorrect orders, and poor customer interaction. The environment is generally clean, but staff behavior has been criticized as inattentive and rude.
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Dunkin'
Northside Convenience, 44 North Rd, Bedford, Massachusetts
The Dunkin' location has mixed reviews with some customers praising the fast service and good coffee, while others criticize long wait times and indifferent staff. The establishment offers a variety of services such as curbside pickup, delivery, and takeout options. Despite being wheelchair accessible, it lacks dine-in seating and is noted for its inconsistent service quality.
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Dunkin'
Four Corners, 185 Cambridge Rd, Woburn, Massachusetts
The Dunkin' Donuts location receives mixed reviews with varied experiences. Some customers appreciate the friendly service and excellent coffee, while others criticize the stale products and rude staff behavior. The environment is generally clean and family-friendly, but parking limitations and high prices are noted cons.