Dunkin' logo

Dunkin'

(2.8)

729 Boston Rd, Billerica, Massachusetts

Dunkin' storefront

Summary

The drive-through service is consistently slow and frustrating for customers, with multiple complaints about rude staff and repeated order requests. The quality of the food and beverages is also criticized, particularly regarding poorly made coffee and sandwiches. Despite these issues, the establishment offers a range of services including curbside pickup, delivery, and dine-in options, along with various dining times and vegetarian offerings.

Pros

  • offers vegetarian options
  • variety of service methods
  • wheelchair accessible facilities
  • good for kids
  • casual atmosphere

Cons

  • slow drive-through service
  • rude customer service
  • poor food quality
  • order mishandling issues

About

Long-running chain serving signature breakfast items & a variety of coffee drinks.

Features

Coffee Available
Breakfast Items
Delivery
Takeout
Dine-in
Drive-thru
Parking
Wheelchair Accessible
Early Morning Hours

Hours

monday4AM-7PM
tuesday4AM-7PM
wednesday4AM-7PM
thursday4AM-7PM
friday4AM-7PM
saturday5AM-7PM
sunday5AM-7PM

Location

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3.4

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The establishment offers a variety of services including drive-through, curbside pickup, and dine-in options with an emphasis on breakfast and coffee. Customers appreciate the fast service for some orders and customizable food items. However, there are consistent complaints about long wait times, incorrect orders, and poor customer interaction. The environment is generally clean, but staff behavior has been criticized as inattentive and rude.

Dunkin' logo

Dunkin'

3.7

459 Boston Rd, Billerica, Massachusetts

The reviewed Dunkin' location in Billerica receives mixed feedback, with some customers highlighting their quick service and others critiquing the quality of coffee and inventory management. While a few patrons appreciate the friendly staff and efficient service, there are recurring issues related to inconsistent coffee flavors and long wait times despite mobile ordering. The general atmosphere is casual and family-friendly, providing various dining options throughout the day.

Dunkin' logo

Dunkin'

3.9

240 Middlesex Turnpike Ext, Burlington, Massachusetts

The Dunkin' location on Middlesex Turnpike Ext. in Burlington, MA offers a modern and clean environment with fast service, especially at the drive-thru. The coffee and donuts are praised for their quality, though there have been inconsistencies with food orders and customer service experiences. While some customers enjoy the friendly staff and delicious menu items like hash browns, others note issues such as lack of ice water availability and long wait times despite a busy location.

Dunkin' logo

Dunkin'

3.5

195 Main St, Wilmington, Massachusetts

The establishment offers a range of services including coffee and comfort food but has received several negative customer service reviews. Patrons have complained about poor service inside the store, subpar lattes, and questionable practices at the register. Despite these issues, the business provides convenient service options like curbside pickup and delivery.

Dunkin' logo

Dunkin'

3.7

321 Main St, Wilmington, Massachusetts

The business offers excellent coffee and a friendly service, but faces criticism for management issues and extra charges on orders. Customers appreciate the fast service and cleanliness, though some highlight rude staff behavior and pricing concerns. The establishment is praised for its accessible facilities and customer-friendly environment.

Heav'nly Donuts logo

Heav'nly Donuts

4.3

579 Main St, Wilmington, Massachusetts

Heavenly Donuts in Wilmington receives mixed reviews from customers who appreciate the friendly service and fresh food but express dissatisfaction with limited donut flavors at later hours. While some patrons enjoy the balance of flavors, others have encountered issues with incorrect coffee orders. Concerns over change accuracy at the register were also noted.

Dunkin' logo

Dunkin'

2.9

1 Republic Rd, North Billerica, Massachusetts

The business offers a variety of services including drive-thru and dine-in with excellent coffee but struggles with order accuracy and long wait times. Reviews highlight inconsistent service quality and temperature issues in beverages. The location is convenient for parking trucks despite its challenges.

Dunkin' logo

Dunkin'

3.3

308 Great Rd, Bedford, Massachusetts

The establishment offers a mix of positive and negative experiences. Some patrons appreciate the fast and friendly service along with clean surroundings. However, there are reports of rude staff and unsanitary food handling practices that significantly detract from the dining experience. Customers also express dissatisfaction with the high prices. While some reviews mention improvements under new management, others highlight persistent issues like poor customer interactions.