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Dunkin'
459 Boston Rd, Billerica, Massachusetts
Phone: +1 978-671-4402
Website: locations.dunkindonuts.com
Summary
The reviewed Dunkin' location in Billerica receives mixed feedback, with some customers highlighting their quick service and others critiquing the quality of coffee and inventory management. While a few patrons appreciate the friendly staff and efficient service, there are recurring issues related to inconsistent coffee flavors and long wait times despite mobile ordering. The general atmosphere is casual and family-friendly, providing various dining options throughout the day.
Pros
- quick service
- friendly staff
- consistent menu offerings
Cons
- inconsistent coffee quality
- long wait times
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
Other Donut Shops Nearby
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Dunkin'
In Mobil Gas Station, 612 Middlesex Turnpike, Billerica, Massachusetts
The establishment offers a variety of services including drive-through, curbside pickup, and dine-in options with an emphasis on breakfast and coffee. Customers appreciate the fast service for some orders and customizable food items. However, there are consistent complaints about long wait times, incorrect orders, and poor customer interaction. The environment is generally clean, but staff behavior has been criticized as inattentive and rude.
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Dunkin'
1 Republic Rd, North Billerica, Massachusetts
The business offers a variety of services including drive-thru and dine-in with excellent coffee but struggles with order accuracy and long wait times. Reviews highlight inconsistent service quality and temperature issues in beverages. The location is convenient for parking trucks despite its challenges.
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Dunkin'
729 Boston Rd, Billerica, Massachusetts
The drive-through service is consistently slow and frustrating for customers, with multiple complaints about rude staff and repeated order requests. The quality of the food and beverages is also criticized, particularly regarding poorly made coffee and sandwiches. Despite these issues, the establishment offers a range of services including curbside pickup, delivery, and dine-in options, along with various dining times and vegetarian offerings.
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Dunkin'
181 Boston Rd, North Billerica, Massachusetts
The establishment offers a range of services including dine-in and delivery, with an emphasis on great coffee and breakfast options. While there are positive remarks about friendly staff interactions, particularly with children, several negative reviews highlight significant issues in customer service, such as disrespect towards disabled individuals. Despite these complaints, the business is noted for its accessibility features.
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Dunkin'
Petrolex Gas Station, 80 Chelmsford Rd, North Billerica, Massachusetts
The reviews highlight a mix of positive and negative experiences at this establishment. While the coffee is praised for its quality, there are notable issues with staff training and order accuracy. Some customers have encountered problems such as incorrect orders, lack of essential ingredients in meals, and unprofessional service from newer employees. Despite these challenges, aspects like friendly service on occasion and a clean environment are acknowledged positively.
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Dunkin'
1973 Main St, Tewksbury, Massachusetts
The business offers a mix of positive and negative experiences. Customers appreciate the friendly service, clean environment, and tasty offerings like cookies and coffee. However, there are issues with rude staff at times and dissatisfaction with food availability towards closing hours.
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Dunkin'
240 Middlesex Turnpike Ext, Burlington, Massachusetts
The Dunkin' location on Middlesex Turnpike Ext. in Burlington, MA offers a modern and clean environment with fast service, especially at the drive-thru. The coffee and donuts are praised for their quality, though there have been inconsistencies with food orders and customer service experiences. While some customers enjoy the friendly staff and delicious menu items like hash browns, others note issues such as lack of ice water availability and long wait times despite a busy location.
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Donna's Donuts
2106 Main St, Tewksbury, Massachusetts
The establishment is celebrated for its diverse and delicious donuts, with special mentions of apple fritters and raspberry delights. Patrons appreciate the friendly staff and clean environment. There are concerns about high prices relative to portion sizes, although they are mitigated by generous servings. The drive-thru service adds convenience.