Dunkin' logo

Dunkin'

(3.8)

26W220 Geneva Rd, Carol Stream, Illinois

Dunkin' storefront

Summary

The business offers a variety of services and amenities that cater to diverse customer needs including coffee, comfort food, and seating options for working on laptops. While some customers appreciate the convenience and quality service such as correctly made coffee and quick corrections to order mistakes, others have experienced poor customer service with long wait times and incorrect orders. The location is convenient, family-friendly, and offers several dining options throughout the day.

Pros

  • great coffee
  • courteous staff
  • convenient location
  • fast correction of errors
  • variety of services

Cons

  • poor customer service
  • order mistakes
  • overcooked food items

About

Long-running chain serving signature breakfast items & a variety of coffee drinks.

Features

Vegan Options
Coffee Available
Breakfast Items
Delivery
Takeout
Dine-in
Drive-thru
Parking
Wheelchair Accessible

Hours

monday4:30AM-4PM
tuesday4:30AM-4PM
wednesday4:30AM-4PM
thursday4:30AM-4PM
friday4:30AM-4PM
saturday4:30AM-4PM
sunday5AM-4PM

Location

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3.8

27W210 North Ave, West Chicago, Illinois

The business offers a mix of positive and negative experiences among customers. While some praise the friendly service and clean environment, others criticize issues with order accuracy and customer service. The location provides various dining options including dine-in, drive-thru, and takeout services, but has complaints about locked doors during certain hours.

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3.8

317 S Schmale Rd, Carol Stream, Illinois

The Dunkin' location has a reputation for good service and cleanliness, with friendly staff making frequent customers feel valued. However, there are occasional issues with employee presence during busy times and an apparent lack of responsiveness to order mistakes. The store is praised for its convenient ordering options, including an app that rewards points, and it accommodates various dining preferences with multiple service options. Prices are considered reasonable compared to other fast-food chains.

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3.7

2185 W Roosevelt Rd, Wheaton, Illinois

The business offers a convenient range of service options including drive-through and delivery, with popular coffee and breakfast items. While some customers appreciate the friendly service and clean environment, others have expressed dissatisfaction with customer service and cleanliness issues in restrooms. Pricing is noted as high by several reviewers.

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Dunkin'

3.6

330 S Neltnor Blvd, West Chicago, Illinois

The establishment offers a variety of services including drive-through and dine-in options with good coffee and dessert highlights. However, service inconsistencies such as incorrect orders and poor communication have been noted. Accessibility features are well-supported, ensuring ease for wheelchair users.

Dunkin' logo

Dunkin'

3.6

956 E Roosevelt Rd, Wheaton, Illinois

Dunkin's service is highly praised for its speed and friendly staff, providing a welcoming environment with consistently good coffee quality. The location offers multiple convenient services including dine-in and takeout options. Reviewers appreciate the clean surroundings and the warm atmosphere that enhances their experience.

Thorntons logo

Thorntons

3.9

1330 S Neltnor Blvd, West Chicago, Illinois

The station offers a range of services including prepared foods and convenient payment options but suffers from poor customer service and maintenance issues. Customers appreciate the affordability of certain items like slushies but criticize high prices on other offerings. The establishment is noted for its cleanliness in terms of staff interactions, though operational inefficiencies such as overflowing garbage cans and unavailability of windshield washing fluid are highlighted.

John's Donut Shop logo

John's Donut Shop

4.4

1570 Bloomingdale Rd, Glendale Heights, Illinois

John's Donuts is praised for its high-quality and unique donut flavors, such as the boston cream and apple fritters. Customers appreciate the family-run atmosphere and friendly service provided by staff like Rosie. The bakery offers a cozy environment with fresh, well-prepared treats, making it a favorite for local patrons seeking superior donut experiences compared to chain stores. Additionally, they cater to custom orders, which has garnered positive feedback from customers who have ordered personalized items for special occasions.

Dunkin' logo

Dunkin'

3.6

222 W Army Trail Rd, Carol Stream, Illinois

The establishment offers a generally positive experience with fast and friendly service and is noted for its breakfast offerings and quality coffee. However, there are recurring issues such as order inaccuracies and rude behavior from some staff members. The atmosphere is casual and family-friendly, making it suitable for solo dining or working on laptops. Despite having a variety of services like drive-through and dine-in options, the reviews highlight concerns about staff professionalism and consistency in service.