Thorntons
1330 S Neltnor Blvd, West Chicago, Illinois
Phone: +1 630-562-9110
Website: thorntonsinc.com
Summary
The station offers a range of services including prepared foods and convenient payment options but suffers from poor customer service and maintenance issues. Customers appreciate the affordability of certain items like slushies but criticize high prices on other offerings. The establishment is noted for its cleanliness in terms of staff interactions, though operational inefficiencies such as overflowing garbage cans and unavailability of windshield washing fluid are highlighted.
Pros
- affordable slushies
- friendly cashier
- wheelchair accessible
Cons
- poor customer service
- high prices on items
- maintenance issues
About
Convenience-store chain with grab-&-go food, packaged snacks & drinks, plus gasoline.
Features
Hours
Location
Other Donut Shops Nearby
Dunkin'
110 W Roosevelt Rd, West Chicago, Illinois
The business offers fast and friendly service with a clean environment, though it has issues with weekend staff performance and cleanliness of some products. The coffee quality is generally good but varies on occasion. Customers appreciate the convenience of multiple service options like dine-in and drive-thru.
Dunkin'
330 S Neltnor Blvd, West Chicago, Illinois
The establishment offers a variety of services including drive-through and dine-in options with good coffee and dessert highlights. However, service inconsistencies such as incorrect orders and poor communication have been noted. Accessibility features are well-supported, ensuring ease for wheelchair users.
Dunkin'
1491 W Roosevelt Rd, West Chicago, Illinois
The reviews indicate a mixed experience at this Dunkin' Donuts location. While some customers appreciate the coffee and service from certain staff members like Sangeeta, many complaints revolve around poor customer service, incorrect orders, and subpar food quality. Despite these issues, the business offers various services such as drive-through and dine-in options.
Dunkin'
2S 721, Illinois Rte 59, Warrenville, Illinois
The establishment offers a range of services including drive-thru and mobile ordering but faces quality control issues, resulting in incorrect orders and preparation errors. Despite excellent coffee and a family-friendly atmosphere, there are concerns regarding order accuracy and customer service when addressing mistakes.
Dunkin'
2185 W Roosevelt Rd, Wheaton, Illinois
The business offers a convenient range of service options including drive-through and delivery, with popular coffee and breakfast items. While some customers appreciate the friendly service and clean environment, others have expressed dissatisfaction with customer service and cleanliness issues in restrooms. Pricing is noted as high by several reviewers.
Dunkin'
26W220 Geneva Rd, Carol Stream, Illinois
The business offers a variety of services and amenities that cater to diverse customer needs including coffee, comfort food, and seating options for working on laptops. While some customers appreciate the convenience and quality service such as correctly made coffee and quick corrections to order mistakes, others have experienced poor customer service with long wait times and incorrect orders. The location is convenient, family-friendly, and offers several dining options throughout the day.
Dunkin'
3601 Winfield Rd, Warrenville, Illinois
The business offers a variety of services and is known for its great coffee and tea selection, making it popular for breakfast and solo dining. While some customers appreciate the clean environment and friendly service, others have reported negative experiences with staff behavior and concerns about food quality. The business provides multiple ordering options, including drive-through and dine-in.
Dunkin'
185 W North Ave, West Chicago, Illinois
The Dunkin' Donuts location offers a generally positive experience with friendly staff and efficient service, particularly noted during drive-thru visits. Customers appreciate the cleanliness and correct order fulfillment, but some have reported inconsistent customer service and issues with gift card usage. The establishment is well-equipped for accessibility and offers various dining options.