Dunkin' logo

Dunkin'

(3.3)

185 W North Ave, West Chicago, Illinois

Dunkin' storefront

Summary

The Dunkin' Donuts location offers a generally positive experience with friendly staff and efficient service, particularly noted during drive-thru visits. Customers appreciate the cleanliness and correct order fulfillment, but some have reported inconsistent customer service and issues with gift card usage. The establishment is well-equipped for accessibility and offers various dining options.

Pros

  • Friendly staff
  • Efficient service
  • Correct order fulfillment
  • Clean environment
  • Wide service options

Cons

  • Inconsistent customer service
  • Gift card issues
  • Limited flavor variety in donuts

About

Long-running chain serving signature breakfast items & a variety of coffee drinks.

Features

Vegan Options
Coffee Available
Breakfast Items
Delivery
Takeout
Dine-in
Drive-thru
Parking
Wheelchair Accessible
Chain Location
Early Morning Hours

Hours

monday4AM-9PM
tuesday4AM-9PM
wednesday4AM-9PM
thursday4AM-9PM
friday4AM-9PM
saturday4AM-9PM
sunday5AM-8:30PM

Location

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27W210 North Ave, West Chicago, Illinois

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3.6

880 W Army Trail Rd, Carol Stream, Illinois

The reviews for this business highlight mixed experiences with several negative aspects outweighing the positives. Customers reported issues such as undercooked donuts, rude staff, and errors in order processing, leading to dissatisfaction. Despite offering a variety of services including dine-in and takeout, these service mishaps seem prevalent. However, some positive remarks were made about certain offerings like coffee.

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3.9

110 W Roosevelt Rd, West Chicago, Illinois

The business offers fast and friendly service with a clean environment, though it has issues with weekend staff performance and cleanliness of some products. The coffee quality is generally good but varies on occasion. Customers appreciate the convenience of multiple service options like dine-in and drive-thru.

Thorntons logo

Thorntons

3.9

1330 S Neltnor Blvd, West Chicago, Illinois

The station offers a range of services including prepared foods and convenient payment options but suffers from poor customer service and maintenance issues. Customers appreciate the affordability of certain items like slushies but criticize high prices on other offerings. The establishment is noted for its cleanliness in terms of staff interactions, though operational inefficiencies such as overflowing garbage cans and unavailability of windshield washing fluid are highlighted.

Dunkin' logo

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3.8

2701 E Main St Unit 102, St. Charles, Illinois

The business offers a consistent experience with friendly staff and good coffee quality, though there are concerns about cleanliness and customer service inconsistencies. While it has various service options and amenities, some customers experienced issues like finding hair in their food, which is concerning. The establishment provides a variety of dining options across different times of the day.

Bosa Donuts logo

Bosa Donuts

4.7

2536 E Main St, St. Charles, Illinois

Bosa Donuts is celebrated for its high-quality, freshly made donuts and warm customer service. Patrons appreciate the friendly staff who often provide extra treats. The establishment offers a clean environment with good seating, although it has some drawbacks such as limited parking options. Prices are considered reasonable by most visitors.