Dunkin' logo

Dunkin'

(3.6)

880 W Army Trail Rd, Carol Stream, Illinois

Dunkin' storefront

Summary

The reviews for this business highlight mixed experiences with several negative aspects outweighing the positives. Customers reported issues such as undercooked donuts, rude staff, and errors in order processing, leading to dissatisfaction. Despite offering a variety of services including dine-in and takeout, these service mishaps seem prevalent. However, some positive remarks were made about certain offerings like coffee.

Pros

  • good coffee
  • variety of services
  • family-friendly atmosphere

Cons

  • rude staff behavior
  • undercooked donuts
  • order processing errors

About

Long-running chain serving signature breakfast items & a variety of coffee drinks.

Features

Coffee Available
Breakfast Items
Delivery
Takeout
Dine-in
Drive-thru
Parking
Wheelchair Accessible

Hours

monday5AM-10PM
tuesday4AM-10PM
wednesday4AM-10PM
thursday4AM-10PM
friday4AM-10PM
saturday4AM-10PM
sunday5AM-10PM

Location

Other Donut Shops Nearby

Dunkin' logo

Dunkin'

3.6

222 W Army Trail Rd, Carol Stream, Illinois

The establishment offers a generally positive experience with fast and friendly service and is noted for its breakfast offerings and quality coffee. However, there are recurring issues such as order inaccuracies and rude behavior from some staff members. The atmosphere is casual and family-friendly, making it suitable for solo dining or working on laptops. Despite having a variety of services like drive-through and dine-in options, the reviews highlight concerns about staff professionalism and consistency in service.

Dunkin' logo

Dunkin'

3.5

142 S Gary Ave, Bloomingdale, Illinois

Reviews indicate mixed experiences at this Dunkin' location with consistent praise for coffee but frequent complaints about order accuracy and staff behavior. Many customers have encountered rude employees and unsanitary practices. Despite these issues, the location offers various service options and is noted for its clean environment.

Dunkin logo

Dunkin

3.8

27W210 North Ave, West Chicago, Illinois

The business offers a mix of positive and negative experiences among customers. While some praise the friendly service and clean environment, others criticize issues with order accuracy and customer service. The location provides various dining options including dine-in, drive-thru, and takeout services, but has complaints about locked doors during certain hours.

Dunkin' logo

Dunkin'

3.8

1550 Lake St, Roselle, Illinois

The reviewed Dunkin' location is praised for its fast and friendly service, consistent quality compared to other locations, and cleanliness. Customers appreciate the high-quality coffee offerings and overall great experience. However, there are complaints about order inaccuracies and occasional stale donuts. The staff's efficiency and professionalism contribute significantly to customer satisfaction.

Dunkin' logo

Dunkin'

3.3

185 W North Ave, West Chicago, Illinois

The Dunkin' Donuts location offers a generally positive experience with friendly staff and efficient service, particularly noted during drive-thru visits. Customers appreciate the cleanliness and correct order fulfillment, but some have reported inconsistent customer service and issues with gift card usage. The establishment is well-equipped for accessibility and offers various dining options.

Dunkin' logo

Dunkin'

3.3

2130 Bloomingdale Rd, Glendale Heights, Illinois

The establishment offers a clean environment and fast, friendly service, highlighted by delicious donuts and great coffee. Decorative efforts for occasions like Valentine's Day enhance the dining experience. However, some inconsistency in customer service was noted, with staff behavior varying significantly. Operational efficiency could also be improved, as indicated by longer than expected wait times even when orders were placed ahead of time.

Dunkin' logo

Dunkin'

3.8

26W220 Geneva Rd, Carol Stream, Illinois

The business offers a variety of services and amenities that cater to diverse customer needs including coffee, comfort food, and seating options for working on laptops. While some customers appreciate the convenience and quality service such as correctly made coffee and quick corrections to order mistakes, others have experienced poor customer service with long wait times and incorrect orders. The location is convenient, family-friendly, and offers several dining options throughout the day.

Dunkin' logo

Dunkin'

3.6

751 Illinois Rte 59, Bartlett, Illinois

The establishment offers a range of dining options and services including breakfast, coffee, and takeout, with fast service and clean facilities. However, there are complaints about poor quality food items such as stale bread and improperly prepared drinks, along with unenthusiastic staff. The environment is family-friendly and suitable for working on laptops.